Alice Is excellent. Always!
This has been the best service I've ever received since owning cars. Keep up the fabulous work!
I came in with an issue related to a fuel sensor recal that was performed at another dealership last year. Even after stating multiple that I had the entire fuel pump assembly replaced two weeks ago, the mechanics and my service rep kept insisting that my issue requires an expensive fix of parts that are brand new. I really felt like all my statements fell on deaf ears and that I was trying to be sold services that I didn't need.
As always, Alice was the sweetest, and got me in and out in no time.
I come back because of the staff at MJ Nissan. I've bought multiple cars here and get service done and aide of the people.
I will always go to mark with a problem about my car, I was very, very, satisfied.
Alice is always wonderful! Friendly, efficient and WILL resolve any issue you have! Simply the best!
Very good customer service
Antonio Minor was extremely helpful, very professional and patient. Grateful for his assistance!
Ms Alice remembers everything about my previous service appointments. She listens and responds to wanted is needed. I never leave MJN dissatisfied. I love bringing my car and I love the MJN service team. Ms Alice is super!
Scott was very kind and helpful.
Excellent. I wish it wasn't so expensive.
Thank you for the additional help of setting up nissan connect.
The manual wasn't as clear as it could have been.
Scott kept me updated and was easy and great to work with throughout my service experience.
Wish Guy had listen to me when I told him to check the tires because there might be a leak. But guess I was ignored, had to come back next day and wasted 3 hrs in total to go back and get the tire fixed. Told consultant I was upset because of situation, he did not give one apology at all. Just told me to wait. He was nice at the end but doesn't change the fact that , I was ignored on them checking my tires, and that I wasted 3 extra hours plus fuel to go back.
I was very happy with response to the service that I received
The original issue (my alternator) was addressed and repaired; however, now my air conditioning is not working correctly. I had no problems with the A/C before I brought the car in.
![Friendly faces and experienced staff members at Michael Jordan Nissan Auto Repair Service Center, in Durham [,state], are always here to assist you with your auto repair service needs.](https://www.autorepair-review.com/images/groups/611/800x800/9lNL5otkULgNQ837JQJM.jpg "Friendly faces and experienced staff members at Michael Jordan Nissan Auto Repair Service Center, in Durham [,state], are always here to assist you with your auto repair service needs.")
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