I was really satisfied with the fact that I was there for only an hour.
Mike was very friendly and courteous. Jose went above and beyond to ensure my vehicle we worked on correctly and safely! Very pleased
As always, another service appointment at MJ Nissan that went smoothly and professionally. Thank you!
Quick service and friendly environment.
I had an appointment time for 10am i arrived at 945 am i didn't leave until 1140 I was not happy at all
I would like to thank Scott Monervini for all the hard work for making my visit pleasingly pleasant he was very friendly and helpful.
Ricky was awesome. Best customer service ever.
I received an automated text message at 11am yesterday stating that my service was progressing well when in fact the service hadn't even started. My appointment was at 8:30am so I was thinking the work would be completed by 10:30am. It wasn't ready until 4:50pm. I called several times during the day and did not get an accurate response as to what was going on with my vehicle. Steve did eventually call and gave me the straight story and arranged for the shuttle to pick me up today.
When I made the appt the CSR did not realize i needed 15k work. I was there a lot lo ger thsn okl change and tire roatation i did notunderstand what service package I bought when I bought my car and thought I had prepaid for all maintenance not just oil and tires. Finally, no one explained what was done to my car, just gave me a bill. Car smelled like chemicals inside when I picked it up.
Excellent job, thank them so much.
Took less time than I expected. Thanks
Alice and the staff are excellent to work with.
I asked for a tire rotation but didn't receive it & my tire maintenance indicator was reset to go off in 5000 miles.
I was told it could be done while I waited but didn't have time for that which is why I dropped it off for service so I didn't have to wait.
I wasn't feeling very well today and Mr. Minor was very empathetic and courteous to my well being which meant a great deal. He exercised great judgement after actively listening in our brief conversation and suggested a plan of action that I could afford monetary and time wise.
Great experience!!!!
My satisfaction was there number one priority Thank you for the experience
It took so long and no one gave me a time estimate
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![Friendly faces and experienced staff members at Michael Jordan Nissan Auto Repair Service Center, in Durham [,state], are always here to assist you with your auto repair service needs.](https://www.autorepair-review.com/images/groups/611/800x800/9lNL5otkULgNQ837JQJM.jpg "Friendly faces and experienced staff members at Michael Jordan Nissan Auto Repair Service Center, in Durham [,state], are always here to assist you with your auto repair service needs.")
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