Service Center

Real Reviews From Verified Customers

Vince E.
5 out of 5
4/24/2020
She was very polite
Kenneth B.
4 out of 5
4/24/2020
Valley Hi KIA rocks!!
WILLIAM S.
5 out of 5
4/24/2020
Would like to thank the service team for getting my sorento back in action quickly. Almost too quickly haha. Once again Thank you
Rebecca V.
2 out of 5
4/24/2020
I had an appointment at 8 am and was there before 8am, there were 3 cars in front of me in line. I sat and waited one & a half hours for my oil change and almost every person that came in after my car left before me. One girl arrived 30 minutes after me and left 30 minutes before me and she had and she had an oil change. I had to get up and go check on my car, and the paperwork was sitting on the desk, the person was on the phone. Another guys came and told me later my car was done being washed and asked if everything was good, I mentioned about the other cars being out before mine and he handed me off to the person who checked me in, and told him, she’s not happy, give her a free oil change. Then I was walked out to my car and not a work was spoken by your rep, he handed me my keys and said have a good day. So I guess having an appointment doesn’t matter, you just need to show up or know somebody to get your car worked on. The San Bernardino Kia realer takes appointees first and then fits in any non appointments. I came to your Kia service cause I live in Apple Valley and work in San Bernardino and have been off work due to Covid-19.
Rosabel A.
5 out of 5
4/24/2020
Great work . All staff was helpful.
JOSE A.
5 out of 5
4/23/2020
Stacey was very professional and very helpful. I was very pleased with the service and was happy with the environment in the service department.
WHITNEY C.
5 out of 5
4/23/2020
Very kind and helpful
Maria S.
4 out of 5
4/23/2020
Stacey is awesome! She got me in and out and she’s one of my favorite advisors! I’ll be definitely be back soon!
SUSAN V.
4 out of 5
4/23/2020
I was so surprised how quickly they got it done and they even put my plates on for me and showed me how to properly remove my weather mats. I immediately told everyone on FB how much i love this KIA dealership. Thank u all so much!
WILAINE B.
5 out of 5
4/23/2020
Service was quick and knowledgeable. Customer service was al Awesome. Thank you
TINA A.
5 out of 5
4/23/2020
Andy wilon is all ways so helpful and always gets my car done on time, he's the best!!!
CYNTHIA P.
5 out of 5
4/23/2020
Andy did a great job on my van.
Gina H.
5 out of 5
4/23/2020
William was so attentive and kept me updated on the status of my car. He helped me understand what was going on at all times. I would recommend High Desert Kia to all of my friends and family. Thank you High Desert Kia!!
LAURA S.
4 out of 5
4/22/2020
Called William in the morning and he was able to get me an appointment for the same day. Was told it would take about 90 min. But only took 60 min. William has and always is very helpful and courteous. That is why will always bring my car to him for service.
Delaina C.
5 out of 5
4/22/2020
Andy was the best will come here all the time.
Brian A.
4 out of 5
4/22/2020
????
Shery C.
5 out of 5
4/22/2020
William has assisted me in majority of my car maintenances. He has always been very pleasant and is one of the reasons we keep choosing kia for all of our services.
Pamela V.
5 out of 5
4/22/2020
Brenda was very friendly and professional. It was a great experience
Nicholas G.
4 out of 5
4/22/2020
He is awesome
Victor H.
5 out of 5
4/22/2020
Brenda is Awesome she answered all my questions and gave me Excellent service !

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