Valley Hi Kia Auto Repair Service

Well done, got me in and out in record time.

Stacey was awesome! Got an oil change, fuel cleaning and spark plugs. She was very informative and helpful. Every time I am assisted by Stacey I know service is going to be smooth :)

Thank you Stacy

Nothing but great customer service. Thank you to everyone working in that department

Quick service. Was seen on time.

Excellent service

Excelent thank you

Was there for 8 am appointment and no parts were ordered. I called 3 times last week to make sure everything was ready to go...NO call back. Stacy helped me this morning and talked to Brenda by phone.she checked for parts but no parts there. Said she would check on ordering parts but Was busy with other customers then I asked about if she ordered parts and apparently not. Then she asked Me to leave car but said no thank you and rescheduled for next Saturday. I hope everything will be there Saturday morning to get the job done.

Stacey Keenalways givesx excellent service

Thank you, service was fast and courteous!

Was able to get in between appt.for oil change

Muy satisfecha por el trabajo y por la atención que Brenda Serrano me brindó

Andy is the greatest guy to have your back and your car. Thanks Andy. Stay safe.

I like the integrity everyone brings to my vehicle. Nothing but respect to everyone working in the department makes me feel appreciated

The experience was suppose to only take 3 hours but instead, we had to wait over 24 hours to pick up our vehicle due to them finishing the vehicle after the pick up time.

Stacey was great to work with I had no problems with her my only issue was that I came in to get a tire replaced on my new Telluride And your service department scratched my rim all over with the machine to remove the tire Stacy pointed this out to me but I was very dissatisfied that you guys wanted to only fix it by having my rim refinished instead of Purchasing a new rim for me because the car is brand new I felt like they were trying to put a Band-Aid on the problem that I could possibly have issues with down the line. One of the guys in the service department I’m not sure if he was the manager or not told me if I understood that the rim cost $700 when I insisted on having it replaced instead of resurfaced. I personally didn’t care how much the room cost It’s a brand new car and I didn’t want something to go wrong later so after going back-and-forth they agreed to purchase a new rim for me but now I have to come back to have it put on. I’m going on vacation and this is a major inconvenience for me. I’m hoping when I take my car back that this is done quickly and I’m not waiting there for hours

Always friendly, had another appointment he made sure I got in quick & wasn’t late

William kept me informed of my vehicle status

We were completely satisfied with the service we received in regards to our 2017 Kia Sorrento. Glad to have our vehicle in safe , good working condition.

Very courteous staff l!!!