Service Center

Real Reviews From Verified Customers

Cesar S.
1 out of 5
7/1/2021
This service department is horrible. I understand that it is understaffed but that should not effect me as a customer. No one was willing to help me. Andy gave my wife attitude. The service writer next to him lied and never called me back. I had to visit the dealer because no one would answer the phone. It **** that there is no other kia service department in the high desert. I actually think that this won't make any difference. I even called KIA corporate and they gave the same old fake apology.
S'HALANA C.
5 out of 5
7/1/2021
I love the service from KIA and the customer service is wonderful
WILLIAM S.
5 out of 5
7/1/2021
I was received well. And the repair was completed in a timely manner
ROSEMARY P.
5 out of 5
7/1/2021
Thank you
Judith L.
4 out of 5
7/1/2021
I know you folks are swamped and short handed so the initial process took some time, but Stacey stayed on top of things and any delays had nothing to do with her. In the end the repairs were completed much earlier then anticipated. Thank you for your assistance on the claims making this as easy as possible.
Taataa L.
5 out of 5
7/1/2021
Andy was very helpful and committed to customer service.
EDWARD M.
5 out of 5
7/1/2021
I appreciate you guys taking care of my car you always there when I need my car service Andy Williams thank you very much
Darnell B.
5 out of 5
7/1/2021
Fast, friendly and professional
CHRISTINA G.
5 out of 5
7/1/2021
The customer service at Valley Hi Kia in Victorville has always been great. Andy Patterson was the person who helped me with my car, he was very professional and friendly. He kept me updated on my car and the service on my car was completed in a timely manner. Thank you!
Shayna H.
5 out of 5
6/30/2021
Great service staff
JOSE B.
5 out of 5
6/30/2021
My advisor,Andy was Great, knowledgeable and straight to the point. Most trusted advisor
Ana A.
5 out of 5
6/30/2021
We really appreciate their work, thank you????
James R.
5 out of 5
6/30/2021
Thank you Anderson Always amazing service The best customer service thank you to your team special thank you to Andy Anderson
John C.
5 out of 5
6/29/2021
Excellent service
Tami G.
5 out of 5
6/28/2021
Love my new K5 and all of the staff at Valley Hi Kia! Thank you Andy Patterson, Jennifer Johnson and Grey D'Antonio!!
Michael D.
1 out of 5
6/28/2021
vehicle had mechanical issues that were not addressed
Jose R.
5 out of 5
6/27/2021
Great customer service. Thank you Andy Patterson.
GEORGE G.
4 out of 5
6/27/2021
Brenda is awesome
Steven B.
5 out of 5
6/27/2021
Thankyou
YOLANDA N.
4 out of 5
6/26/2021
Andy is the reason we still come to your dealership. He is "customer service "

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