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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5045 reviews 72%
4 star 1349 reviews 19%
3 star 106 reviews 2%
2 star 243 reviews 3%
1 star 232 reviews 3%
Review Us
KRYSTAL B.
5 out of 5
1/6/2021
Andy was awesome providing outstanding service!!!
Jacqueline B.
5 out of 5
1/6/2021
She was helpful ,polite.
Eugene L.
5 out of 5
1/6/2021
She was very informative, and patient with answering my questions. Very helpful.
WILLIAM K.
5 out of 5
1/6/2021
Excellent service
Aurora G.
5 out of 5
1/6/2021
Brenda is very professional.
Charles B.
5 out of 5
1/6/2021
I was satisfied with the fast time that my service was done.
Poncede O.
5 out of 5
1/6/2021
Very good service! Andy’s a pro!
Tyrone D.
5 out of 5
1/5/2021
Brenda and Stuart's Customer Service was great!
David S.
5 out of 5
1/5/2021
Gooooood Job! Thank you so much!
TREVON J.
5 out of 5
1/5/2021
Great customer service !
Victor G.
5 out of 5
1/5/2021
Service was great
PHILLIP V.
5 out of 5
1/5/2021
Andy is professional, attentive and knowledgeable. He was very helpful.
TRACY N.
5 out of 5
1/5/2021
Brenda gave excellent service!
Monique N.
5 out of 5
1/3/2021
Thanks for your help and fast service
Jaime S.
2 out of 5
1/3/2021
Every time I go to the car service and don’t have an appointment, the employees make it very difficult and they’re on q bad mode. Today the employee told me that because I didn’t have an appointment it was going to take them up to 4 hours to change the oil. I decided to stay and didn’t take that long. But they should treat us better. They look like they don’t want to work
Kalene B.
5 out of 5
1/2/2021
Andy was extremely helpful and did a wonderful job at taking care of my vehicle needs. Andy Patterson is wonderful when it comes to providing excellent customer service.
ELENA A.
5 out of 5
1/1/2021
Was greeted right away and helped right away Andy was very nice and informative
David S.
5 out of 5
1/1/2021
Keep up the great work
SHERRIE S.
4 out of 5
1/1/2021
The only issue I gave is the paying my invoice online to help with contact less experience, but I had to go to the cashier and sign papers anyway. This didn't help with contactless service. With the covid climate and I just recovering from it, I did not appreciate this at all. One worker said it was for liability purposes, but if that is the case, my ID should be asked for to ensure I am the person who is authorized to pick up the car. I signed the paper the same as I did electronically. Further the cashier service, although friendly was not ensuring pens and cross contamination wasn't happening. This is not okay.
Sandra S.
5 out of 5
1/1/2021
Everyone at Valley Hi Kia who assisted me was very professional and above and beyond helpful I appreciate the great service I received

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