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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5045 reviews 72%
4 star 1349 reviews 19%
3 star 106 reviews 2%
2 star 243 reviews 3%
1 star 232 reviews 3%
Review Us
Gail K.
4 out of 5
10/10/2017
Very positive experience. Stacey was warm, friendly, knowledgeable, and professional. The wait wasn’t too long and the waiting area was accommodating and comfortable.
Mary G.
4 out of 5
10/10/2017
????
ANGELINA A.
4 out of 5
10/9/2017
David Gálvez is excelent worker
Donajoi M.
5 out of 5
10/9/2017
Thank you
Matthew H.
5 out of 5
10/8/2017
Fast, friendly, and comfortable.
MELISA C.
1 out of 5
10/8/2017
Took over two hours for service to be done. An extra 45 min for me to actually get my car back, only because i went to ask how much longer it was going to take, and i received my car with only one of the two services that were supposed to be done and no car wash. I was dissapointed.
Brandon H.
5 out of 5
10/7/2017
It was quick. I got my car back at the time I was told it would be done. The waiting room was clean and there were refreshments and snacks. Friendly service.
Aristeo R.
5 out of 5
10/7/2017
He was very courteous and prompt ,he answered my questions thoroughly
Turquoise T.
4 out of 5
10/7/2017
Stacy was absolutely amazing! She answered every question I had and gave me an accurate time frame of when my car would be done getting serviced. She's definitely a valuable member to Valley Hi Kia!
Maria C.
5 out of 5
10/7/2017
It was a good experience your people are friendly
Allan T.
5 out of 5
10/7/2017
Can't say enough good about your customer service. Kept us informed very courteous thank you very much Stacey Keen
Tina H.
5 out of 5
10/7/2017
David Galvez was very helpful, professional, Good day at Kia
Marina W.
5 out of 5
10/7/2017
We really appreciate the way David went above and beyond!! He made this whole situation a smooth and pleasant one!! Thank you!
Steve N.
5 out of 5
10/7/2017
great personality this is the 1st time in the last 6 years I will come back thank u Denise Nunez
Lisa M.
5 out of 5
10/7/2017
Andy handled my situation and my car with the utmost of care. I am a customer for life at Valley hi Kia! Thank you all so very much for the best treatment that I have experienced at a dealership!
Frank A.
3 out of 5
10/6/2017
I will respond via e mail. Please contact
Alvaro L.
5 out of 5
10/6/2017
Good service
Alan O.
5 out of 5
10/5/2017
Thank u for quoting 2 days. And it was done as promised. Awesome job Thanks again PAM olsen
Randy S.
5 out of 5
10/5/2017
Stacey provided great service
Carolyn Z.
4 out of 5
10/5/2017
Thank you for your support and suggestions. I am grateful for your help and look forward to returning as my car needs service. I have owned my Kia for 3 years +\- and this was the BEST and most professional service I have experienced. William, Michael and the crew are awesome. Thank you!!

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