Andy provided an outstanding customer service while my vehicle was being repaired.
Stacy was great, too bad Larry left us.
I was satisfied with the GPS Update to the latest version 11. However I was disappointed that the software had not been downloaded to a flash drive prior to my arrival. The appointment was made a week earlier and the update should have taken less than two hours. Since the download of the program from a computer to the flash drive was not previously done, my update required 6 hours to complete the job.
Gteat service and communication.
Mr. Williams was very helpful and was very satisfied with the service that I got from Kia thank you I will come again as long as I own a Kia .
Went above an beyond to help out.
It was nice to hear that you guys offered a text service for the status of my car. Stacy offered us this service and and I thought it would be an easy way to communicate with her. I did receive texts from her, but every time I attempted to text her back to ask questions I never got a response back. When a response did come back it had nothing to do with the previous text that I had sent. In the future if this is the way this service works, I would rather just have calls where I can talk to someone. As far as face to face time with Stacy, everything was fine and she was very professional.
Very friendly and professional service.
Amazing service from Andy. Thank you for letting me no my tail lifer was out..
I have had to wait much too long to receive a scheduled oil change (nearly two hours). That's totally unacceptable. My previous service experience has been similar.
Stacey was very nice, and took time to explain everything in detail.
I received excellent service and the technician was very efficient kept me updated throughout the day and very friendly. I highly recommend this Kia dealer.
Very friendly service.
Thank you.
Stacey was very helpful and patient with all the customers she had.
Always happy and satisfied with Kia service department.
Andy is a very knowledgeable and friendly service advisor. We give him an A plus rating ..Mr&Mrs Stekkinger ..
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