Fast service! Thank you. Wish you had free vacuum and wash with each service.. I also had just bought a Nissian and they do every service.
When vehicle was dropped off, it was made known that car was under a service contract. When I went to pick up the vehicle the clerk thought I had a balance, when I told her I shouldn’t have a balance, because of the contract she called David who came in and basically asked me if I was sure I knew what I was talking about, I told him I had been coming and having my vehicles serviced here for a few years now, to look it up in the computer. He looked it up, then said did you let your service advisor know that you had this contract when you dropped the vehicle off? I said of course I did. I also told David that I didn’t like being talked to like I didn’t know what I was talking about, he just nodded. Very rude, for their mistake! I have 3 Kia souls that I have been bringing to you for 2 years now. Stacey is very friendly, and accommodating, I just think this somehow slipped through the cracks today.
Your service manager Jason ****. He doesn't know customer service, never returns phone calls and hides in his office. I think he doesn't know what a manager should be doing. He makes me never want to get a car from KIA ever again.
David is KIAs only saving grace.
William was fantastic. He remembered me & knew which car was mine without being told my name. Perfect & quick service. Very polite & pulled my car up close so I wouldn't get wet in the rain.
THANK YOU Stacey keen for helping me you made everything so smooth and easy for me today with my car problems I was so stressed out all weekend long ..????????????
I live in New Mexico but I always bring my Via to the High Desert.
Awesome service as always
Service was fast and efficient. I was well-informed of each procedure and given the information needed to keep in contact with David. My car was finished before the expected time and it was even washed! Thank you!
Jason, the service manager helped me with an issue when I got my car serviced and he was awesome ! I love coming here, it’s never a bad experience! Thank you very much and keep up the great work!
Just keep up the good work!
Very tía died without with williams service. If I have a trouble with my car I always call him and he’s very patient and kind with me. Thank you
It was professionaly handled
Requested an oil change along with repair work but it was not completed.
Shuttle driver was over 30min late picking me up after work, waited outside in the cold.
Had to track someone down outside in order to get my keys and vehicle, inattentive service.
Andy Wilson was the person that help me today was on top of everything on letting me know want was going on with my car. Thanks Andy for the good customer service til next thank you again.
Thank you William, for getting my car in and out in a fast and safe matter of time!
thank you David Galvez is very nive and make you feel like family
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