Outstanding employee’s and service
Stacy was very friendly and knowledgeable, she was able to give me great information on features I did not know I had! Thank you so much for having such great people working for you who are willing to spend extra time with customers what a difference it makes!!
I brought my vehicle in for an oil change I checked my car before I left my house and they inspected it when I brought it in before they took it back. When my vehicle was done I was told I was missing a lug nut on the front tire and it would be $6 to replace. I said ok because I didn't want to drive away with a missing lug nut but I let her know they were all there when I brought my car in. In the end they didn't charge me as I was waiting for my car I saw one of the mechanics drop what looked like a nut or bot and it rolled under a car. Your service role need to be more careful not lose track of nuts and bolts band don't try to get away with telling the customer it was missing when I brought it in.
David was very knowledgeable and very professional Thank You very much
They have a great team of people they're very respectful and fun to be with very informative anybody anytime thank you again for a wonderful service that you provided for me our family can be rest assured that the job was done right thanks again William
I'm from the East Coast. A lot if businesses in California lack good customer service. Stacey was a reminder that excellent customer still does exist. I come from a government agency and she would received a bonus for her knowledge and service she provided me. Thank you Kia for having an employee named Stacey Keen.
I liked Andy Wilson he was very courteous and professional. Even when I came back because I didn't feel comfortable with the way the brakes felt he was very helpful
Car runs great.
I left my sunglasses in my car when i picked up my car they were gone.
I told Andy and he was going to tell his boss to call me never happened.
I had Oakley. 170.00
Thank you Andy for all your attention you gave us
I'm always happy with the service I get
Stacy went above and beyond to get my car to me, jumped thru many hoops
Very friendly service though it took longer than expected for an oil change.
He was on tine, did a great job found a nail in my tire washed my car, went over all things that need to be taken care if in near future
Bringing van back brakes don't feel right. When trying to stop at a red light wound up in middle of the intersection good thing I didn't get hit or crash into someone. I have to pump them in order to stop
Excellent customer service
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