She was very professional and accommodating. I gave her a 5 star review on Yelp as well.
I had my Kia soul serviced for a oil change and Brenda was my service representative. Brenda was very professional and assisted with exceptional service. All of my questions were answered and Brenda even took the time to tell me that the oil change was going to take a little longer than promised. I would definitely recommend Brenda Serrano to help with your service maintenance needs.
William Enriquez was a pro and took care of my needs. It was a pleasure to work with him.
The lady did good job today
Great service I’ll be back!!
Andy is great person to deal with.
Andy was Great, Thank You
I had to wait about seven minutes before anyone came out to my car. It was raining and I had an appointment.
Stacey is ALWAYS a great help. From the first time I met her to have service done.
First time I went in with my car problem the service person at the desk told me my car was due for a couple of different services and assured me that would fix the problem so $400 later and the problem still existed. I was told to come in the next morning for a domestic test, turn a out had nothing to do with the services I w ac s pressured into buying.
The second service rep I talked to was very kind and assured me the problem would be fixed. Thank you Andy for treating me like a customer and not someway to pad his paycheck.
I BOUGHT 3 KIA'S AT THE SAME TIME IN 2013. With personal like the first gentleman I encountered I will be thinking of going elsewhere. Again thank you Andy for your professionalism
Glenn L
Always have excellent service with Valley Hi Kia. My service representative William was spot on. He got my Sorrento into the service department quickly. I needed to have my 60,000 mile service completed. William offered me a flexible payment plan that worked with my budget. My vehicles service was completed within the same day.
Very helpful and knowledgeable with my questions
Stacy was super wonderful. She made my experience as effortless, seamless, and painless as possible. She made me feel like a valued customer and went out of her way to make sure that I was serviced in a timely manner. Staff like Stacy are the reason why me and my family keep coming back to Kia as happy customers.
Like always, I’m very pleased, everyone is always so pleasant and very helpful, I do look for Stacy Keen , only because she’s an amazing employee she goes above and beyond to help me , she explains how important it is that my car be serviced on time and I appreciate all that is done to help me have a safe drive . Thank you so much .
William was courteous, and friendly as always. Car serviced and was ready as promised. Thank you.
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