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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5045 reviews 72%
4 star 1349 reviews 19%
3 star 106 reviews 2%
2 star 243 reviews 3%
1 star 232 reviews 3%
Review Us
Linda J.
5 out of 5
6/13/2019
Mr enriquez was very polite and professional.great customer service in a timley manner.
Jackie D.
5 out of 5
6/13/2019
I can't thank William enough. He goes above and beyond to make sure all our needs our met.
ELEA S.
5 out of 5
6/13/2019
Always very helpful thank you very much Andy Wilson
Erwin J.
5 out of 5
6/12/2019
Muy satisfecho x el trabajo y la atención muchas gracias
Isabel C.
4 out of 5
6/12/2019
None ar this time
Sebastian F.
2 out of 5
6/12/2019
When I got into my car after picking the car up I found an answered survey that I didn’t respond to, it was full of lies and I’m just wondering if the person who helped me did that. It said that the service was done in less than one hour which was a lie, I waited for more than 2 hours. It also said that I waited less than 5 minutes to check out and that was also a lie, it took them more than 15 minutes because the system was slow. Anyway, what I didn’t like was the fact that the guy who helped me and checked me in, lied about it and he answered the survey for me. I’m going to complain to the manager.
Lucio S.
4 out of 5
6/12/2019
Great service. 100 percent satisfied
Christopher B.
5 out of 5
6/12/2019
Andy took very good care of me and my car.
Montigo A.
5 out of 5
6/11/2019
She was very nice, polite, & professional
Sarah L.
5 out of 5
6/11/2019
Advisor is great, will request her for every service.
Lynette L.
5 out of 5
6/10/2019
Perfect job great service
Surapongse B.
5 out of 5
6/10/2019
Bernda was receptive and kind in her interactions with me and got me in and out quite quickly! Thank you Brenda for a job well done!
Tammy H.
5 out of 5
6/10/2019
Yes very satisfied.
Jorge C.
5 out of 5
6/9/2019
Excellent service
Cassandra M.
4 out of 5
6/9/2019
Andy was super helpful and answered every question I had. Responds in a timely manner. Hopefully I’ll see y’all soon, on a less expensive time lol. Thanks Valley High Kia!
Jim M.
5 out of 5
6/9/2019
Great service
Christina O.
5 out of 5
6/9/2019
None
Victoria T.
5 out of 5
6/9/2019
William was very help and I’m very satisfied with his help and service.
Yadira S.
4 out of 5
6/8/2019
Brenda was nice and welcoming. She explained in detail the type of service my vehicle needed and the cost. She kindly explained the process without frustration to all my questions. Brenda should be recognized for exceptional customer service.
Gary S.
4 out of 5
6/8/2019
I always enjoy coming to KIA providing services for my vehicle and William was awesome. All problems and concerns were rectified. Thank you, Jacqueline Stonum

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