I arrived on time for my appt the technician was very helpful. This was my first visit to the service center. I was offered a car wash but I declined because I was shot on time due to another engagements. I was how ever offered to come in another time and get my car washed when I do have time. Kia really took care of me. And my wait time wasn’t long at all.
Thank you, Charmaine
They were polite and efficient and got the job done quickly. The service people did a great job also
Andy always makes me feel comfortable when I have to go into the service department. His customer service is "aces" and gives me updates as soon as possible.
Andy stepped up with staying in contact with us, keeping us informed. We feel we could call with any questions at any time. Thank you andy!
I just want to know if it's safe to drive my car with the hole in the tire if not I'd like to know if they're going to replace it since it should be under warranty
Thanks for your kindness always
Excellent customer service, quick service faster than promised.
Very satisfied with the service and the car wash thank you Andy
Andy was great thank you so much Andy for your kindness
Friendly service! Answered all my concerns and questions topped off with a complimentary car wash!
It was fast and within due time
Thanks
I've been bringing my car to valley high Kia for five years and andy Wilson always goes above and beyond.
They took me in a walk-in and the service was fast!
Estimated "couple of hours" time estimate, resulted in 5+ hours. I realize that another issue came up, no doubt this took additional time, but we expected sn update. I firmly believe that I should not use my "personal time" to have a factory recall issued resolved. Vehicle should be picked up dealer and brought to facility for repair. I thought we purchased dependability.
Stacie was great. There was some miscommunication, I requested all 3 wiper blades be changed but only the front ones were replaced. When we went to pick up the car, it wasn't washed so we had to wait doe that to be done. Overall I am happy with the service and will be using you in the future.
quick and courteous service
Brenda was great ! The service department was swamped when I came to pick up my vehicle. Brenda was the ultimate professional. I really appreciated her promptness bringing my vehicle out to me. Thanks Brenda !
Social