My experience was great for my first time and Andy was super nice!!!
Wonderful service by Brenda and the service department
No questions just a quick comment. I usually have a good experience when visiting Valley-Hi Kia. Unfortunately the dealership failed to meet the expectations set by you, on this last visit. Starting with the service advisor, and continuing with a 2+ hour wait for an oil change & tire rotation. I truly hope your service department will work on correcting the issues. I truly enjoy your dealership, that's why I don't go to Hyundai for my service. Wishing everyone there, a Very Merry Christmas.
No questions just a quick comment. I usually have a good experience when visiting Valley-Hi Kia. Unfortunately the dealership failed to meet the expectations set by you, on this last visit. Starting with the service advisor, and continuing with a 2+ hour wait for an oil change & tire rotation. I truly hope your service department will work on correcting the issues. I truly enjoy your dealership, that's why I don't go to Hyundai for my service. Wishing everyone there, a Very Merry Christmas.
They didn’t rotate my tires on the passenger side and only on my drivers side.
Being that Andy was the only on there to help I was in and out faster than what was given. Thank you for a job well done.
I will look forward to the survey
I still am not satisfied with the progress on fixing my clock.
Everyone was friendly & helpful
Everything turned out well and Andy was great. I did meet a man who I believed was a mechanic at Kia. He just happened to be moving a vehicle as I was walking back to my truck. The gentleman stopped me to comment on my truck. Sorry I did not get his name. That gentleman and I talked for a few minutes and shook hands at we parted, which made my experience at Kia all the better. I would give Kia and it’s employees a 5+ out of 5.
Everything was great service donut and cappuccino
Stuart stepped up above normal standards for me. Phil was very willing to help and positive about the procedure. Shawn is doing a great job in all.
Brenda helped me with all my needs for the vehicle and kept me updated
Thank you so much for fitting me in for my first service!
Excited to take my Sorento on it's first road trip!
William is always helpful and courteous. I know that I can trust his advice and he always makes sure my vehicle is taken care of.
Brenda is the best! She is always helpful.
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