Valley Hi Kia Auto Repair Service

To whom it may concern, I bought my Kia optima in and had never Ben to your dealership service department before upon arriving I was greeted immediately acknowledged from the second I opened the door to walk in . . Andy immediately ask how he could help me . I told him what was my reason for coming in and that I had gotten a check engine light on and that I took it to AutoZone and got a code that pulled up . Told him the code and he told me exactly what it could be .. he also gave me the worst case of what it could be. Also letting me know the possible price good and bad. . The customer service I was given was not just great but beyond excellent . He provided me a ride home .with Uber and in a. Few hours called and let me know what they had found when diagnosing the problem. Mr. Andy showed high standard customer service explained everything so I understood what happening. And made you feel like I had nothing to worry about . I felt that I was not being lied to and that alone was good. He alone brings a high standard of trust from customers to your department and cares about your customers . The rest of the team at the service counter when picking up my car was the same the young lady that walked me out to the car also acknowledged me as I entered and help me immediately aswell . Great service oh and Andy also checked for recalls on my car and found two . . Over all my experience was out of this world . Fantastic . Good job and thank you very much . Mr. Andy .

Mr Enriquez is a wonderful employee he always make sure that we're taking care of and looks out for her best interest in our car we appreciate everything

Took to long to cash out. The system locked her out. Besides that it was great.

Todo muy bien muy amable excelente atención y cerviicio gracias

Stacy was such a big help with arranging & being a liaison between myself & Kia!!! Her knowledge of the products and services was impeccable. I would recommend Valley Hi Kia to all my friends & family.

Brenda was very helpful and professional.

Great customer service totally satisfied

Thank you Brenda. You always go above and beyond.

Excellent service manager!

Great service and customer service was very friendly.Thanks for getting my SOUL up and running in tip top shape.

Yea she was a great help and very polite

Enriquez was very professional and did everything timely. Excellent customer service skills.

Quick, hassle free service

William did an outstanding job with myself and taking care of my oil change needs. Very polite and positive person. Can't wait to deal with him again

Always get good service when I bring our vehicles in. Staff is professional and pleasant.

Great job

The service was good. I hope to receive my touch up paint for my Soul. I try to keep brand new looking. Thanks.

Brenda is by far the best service advisor that has helped me with my car. Unlike some of the other advisors there she is very attentive in making sure everyone is satisfied.

She took her time to answer all of my questions concerning my vehicle, was very knowledgable about the services my car has had And current services it will need based on my cars history and mileage..

Good service and timely.