As always, it was super simple to set up an appointment online, dropped the car off, then pick up and pay with no issues. I was impressed by how quickly the car was finished and was able to get everything taken care of with minimal contact. Thank you!!!
5 all the way!
Wolf was great at keeping me informed!
Thank Yiu Wolf!!!
The staff were very friendly.
I couldn't be more satisfied with the service I received.
Kevin was absolutely fantastic and went the extra mile!
great job....5 star service
Great service. Realistic expectations on expected time frame for work to get done. Was able to get my recalls done at the same time as my oil change. Thanks for h The service
Michael Chapman was awesome. The technician fixed our transmission problem and helped get us safely on the road back to Fritch Texas. Thanks again.
4 they were able to diagnose the issue, but have to order the part. Would be happy to comment once work is completed
Serve was fantastic and the staff was amazing!
I brought the car home. It sat overnight only to find oil on my garage floor the next morning. I was very upset. I took the vehicle back and they tightened the pan bolt which was loose. I’m glad they tighten the pan bolt but that does not help with the oil stain in my garage. I have worked on it two days. Most of the time the service is great.
Service took 3 hours instead of the 1-1/2 hour timeline, which I was given when making the appointment! In hindsight, I should have arranged for someone to pick me up. I was extremely uncomfortable sitting inside the dealership for this amount of time. I’m a senior citizen and at high risk during a pandemic. Even though social distancing and mask precautions were taken, several young children were running around unsupervised. This experience was extremely unnerving. In addition, the estimate given for the air bag sensor replacement ($2947.01) was excessive. In checking online, I’ve discovered your costs are highly inflated. I will not be returning to the dealership for the air bags sensor replacement or any other services in the future.
The service rep was able to squeeze me in for an oil change on a busy afternoon.
I requested a new back window wiper blade set and it seems to be operating backwards? The wiper functions in a counter clockwise direction, instead of clock wise. So instead of wiping the window it’s wipes the bottom of the trunk of the odyssey. All other services where great. But I did not notice this area until later on when I attempted to use it.
No worries, good experience
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