She was a pleasure to work with. She was very helpful.
Richard Velasquez keeps my car on the road. I am grateful for his knowledge and advice.
great friendly service as usual for the past 5 years
I spoke to Mario (service department) i calmly and respectively requested that he speak about our conversation to his Manager and to have Mike Hank give me a call. ( Never got a call back ). Extremely upsetting that i keep leaving them voice messages and they not one time did he return my calls or even when i requested it through a service desk.
I never have any bad service there. If I have any questions they are always answered.
Usual great service....!????
Kyle. Good service. Kind. On point.
Kyle greeted me before I even walked through the doors. He had a smile and asked why I came in today. Mind you I didn't have an appointment, I just needed an oil change and asked him to check my filters. He promptly wrote my car up and drove it off for the inspection. He said my cabin air filter was dirty and advised I change it. I said yes and I was on my way in less than an hour. And my car was clean!
Richard was knowledgeable, courteous and kept on touch with me throughout the experience. I would recommend Richard and Hardin Hyundai to all my friends and family.
Nice experience. Thanks
I always am treated with friendly and courteous professionalism.
They were not able to fix a flat
Great service good customer service and attention
I was disappointed with Mario's initial lack of excellent customer service skills when I arrived. Matt was most helpful per a phone call the day before when asking about an expired coupon.
Upon leaving the dealership today, the computer was NOT reset regarding the days needed for service. I will need to make another visit and plan on stopping by the new Hyundai dealership in Huntington Beach for this issue and future service.
Lucy - the VIP coordinator gave 5 star service and was delightful. She went over and ablive in explaining her job in helping one buy or lease a car with daily follow up emails. I was quite impressed with her professionalism.
If you have further questions- please feel free to call.
Warm regards,
Deborah
Mario Ramrez always delivers. He has an amazing attitude and is always extremely helpful. Mario has excellent knowledge and insight of the vehicles and services needed. He is an great asset to hardin Hyundai.
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