Brittany did a great job..thank u very much
Thank you for the personal acknowledgment at check-out. ????????
Angelo provided excellent customer service and answered all my questions.
After many conversations about our contact information and my wife and my cars/ emails/. Cell phones nobody has gotten it right. $800 for a service to change oil and filters in less than 3 hours is obscene......
Professional speed and service. Trust worthy! Eliseo’s service is remarkable!!
Very nice. Kept me updated on the status of my service. I’m very pleased.
Exorbitant amount to Replace a burned out break light. Exorbitant is being Kind
As always, Elisio provided excellent service.
Tracy is the best, highly attentive,and customer centric, she can be my MBZ rep anytime.????
The car wash could have been more thorough. The exterior still had pollen and the like stuck to the paint.
Thanks for the expert attention as usual. Britney was very professional and pleasant. The only question I had about the bill was the charge for changing out the batteries in the two fobs. I must be reading the paperwork incorrectly as it looked like a charge of $80. I’m sure I have that wrong. So thanks again for taking care of the old (but very fast) buggy.
Traci is, like I told her: a ray of sunshine!
Excellent. I really like that you guys text now
Brittany was prompt, detail oriented and provided helpful updates throughout the process. Thank you to her.
Everything was addressed and explained.
it was a great pleasure to work with Traci. She was friendly, knowledgeable and professional.
Steve was great. He was timely and informative.
Unfortunately the service department failed to connect my auto’s tire pressure monitor, and I have to plan another service appointment to correct this problem.
Brittany was very helpful and communicated with me every step of the way throughout the repair process. She is the best service advisor I’ve interacted with over the years.
I wish i was informed that my tire had not arrived
I drove from Novato to SR taking time from work
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