Service Center

Real Reviews From Verified Customers

Luanna S.
5 out of 5
8/12/2020
Brittany did a great job..thank u very much
Susan C.
4 out of 5
8/12/2020
Thank you for the personal acknowledgment at check-out. ????????
Jesse F.
5 out of 5
8/12/2020
Angelo provided excellent customer service and answered all my questions.
Danielle D.
2 out of 5
8/11/2020
After many conversations about our contact information and my wife and my cars/ emails/. Cell phones nobody has gotten it right. $800 for a service to change oil and filters in less than 3 hours is obscene......
Shihying C.
5 out of 5
8/11/2020
Professional speed and service. Trust worthy! Eliseo’s service is remarkable!!
Loriann R.
5 out of 5
8/11/2020
Very nice. Kept me updated on the status of my service. I’m very pleased.
Ken S.
2 out of 5
8/11/2020
Exorbitant amount to Replace a burned out break light. Exorbitant is being Kind
Hisashi N.
5 out of 5
8/11/2020
Very well done.
Bob P.
5 out of 5
8/11/2020
As always, Elisio provided excellent service.
Howard A.
5 out of 5
8/9/2020
Tracy is the best, highly attentive,and customer centric, she can be my MBZ rep anytime.????
Amy W.
3 out of 5
8/9/2020
The car wash could have been more thorough. The exterior still had pollen and the like stuck to the paint.
Joseph D.
4 out of 5
8/9/2020
Thanks for the expert attention as usual. Britney was very professional and pleasant. The only question I had about the bill was the charge for changing out the batteries in the two fobs. I must be reading the paperwork incorrectly as it looked like a charge of $80. I’m sure I have that wrong. So thanks again for taking care of the old (but very fast) buggy.
Aurora M.
4 out of 5
8/8/2020
Traci is, like I told her: a ray of sunshine!
DOUGLAS Z.
5 out of 5
8/8/2020
Excellent. I really like that you guys text now
Shawn C.
5 out of 5
8/8/2020
Brittany was prompt, detail oriented and provided helpful updates throughout the process. Thank you to her.
Jane F.
4 out of 5
8/8/2020
Everything was addressed and explained.
Morris S.
5 out of 5
8/8/2020
it was a great pleasure to work with Traci. She was friendly, knowledgeable and professional.
Richard S.
2 out of 5
8/8/2020
Steve was great. He was timely and informative. Unfortunately the service department failed to connect my auto’s tire pressure monitor, and I have to plan another service appointment to correct this problem.
GEORGE E.
5 out of 5
8/8/2020
Brittany was very helpful and communicated with me every step of the way throughout the repair process. She is the best service advisor I’ve interacted with over the years.
Nasreen A.
1 out of 5
8/8/2020
I wish i was informed that my tire had not arrived I drove from Novato to SR taking time from work

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