Service Center

Real Reviews From Verified Customers

Debbie L.
5 out of 5
8/15/2020
Eliseo was awesome, explained the service and options since I have out very few miles on the vehicle since my last service- especially due to SIP.
Ames V.
5 out of 5
8/15/2020
Traci is warm and professional. A+.
Dejan S.
5 out of 5
8/14/2020
Thank you
Haresh I.
5 out of 5
8/14/2020
All good.
Christos R.
4 out of 5
8/14/2020
Steven Drew is the only reason I come to Mercedes Benz of Marin. I live closer to the dealership in San Francisco but my experiences in the past with Steven have been so great that I continue to come to him. I have unfortunately had several issues with my new GLE. I feel that I have been given the runaround at other dealerships when it comes to addressing my issues. At one point it almost ruined my pride in ownership of a Mercedes. Stephen change that. He always goes above and beyond my expectations and always makes me feel prioritized.
Heidi B.
5 out of 5
8/14/2020
Thank you.
Alex N.
4 out of 5
8/14/2020
Brakes got changed. But all the grease around stayed from old once. Otherwise everything is perfect. Thanks
Derrick C.
5 out of 5
8/14/2020
NO comment
Sam D.
5 out of 5
8/14/2020
Anthony was very pleasant and knowledgeable. Very positive experience!
Frank C.
2 out of 5
8/13/2020
I had asked to have the car ready by 2:30 and when I arrived at said time was told it wouldn’t be ready until end of day. I understand that they were short staff but I would have appreciated a call letting me know. A Lyft ride was provided to and from my appointment which was appreciated
Abbie R.
1 out of 5
8/13/2020
Car was left to resolve three issues and two remain upon its return several days later. Now I have to bring it back. Not good!
CARLA W.
5 out of 5
8/13/2020
Traci kept me informed on everything regarding my car ????
Tony G.
5 out of 5
8/13/2020
Everything was great
Kamran S.
5 out of 5
8/13/2020
Traci is incredible. She always deliver the best service on time. I totally trust her opinion and have been extremely satisfied with her service. Thank you for having her in your dealership . Best regards
Nasreen A.
5 out of 5
8/13/2020
Thank U Anthony and all staff for helping.
Maria C.
5 out of 5
8/13/2020
The Best and Excellent Service . Thank you Brittany.
Andrea E.
5 out of 5
8/12/2020
Professional and informative.
Eric H.
5 out of 5
8/12/2020
Eliseo is the absolute best service advisor and an incredibly kind person! His service and personality makes us keep buying cars from you.
Jill M.
4 out of 5
8/12/2020
Traci gave me undecided attention to a very small problem. She and the team handled it at once! Cheers
Danielle C.
5 out of 5
8/12/2020
Anthony Soriano was amazing!

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