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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5538 reviews 74%
4 star 1281 reviews 17%
3 star 407 reviews 5%
2 star 173 reviews 2%
1 star 123 reviews 2%
Review Us
Uday S.
5 out of 5
8/25/2020
Eliseo did an amazing job, as always.
Karen H.
5 out of 5
8/25/2020
Excellent service-thoughtful and followed through with updates.
Debra E.
5 out of 5
8/25/2020
Traci is thorough, patient and friendly. I appreciate it.
Heidi B.
5 out of 5
8/25/2020
Thank you
Leslie M.
5 out of 5
8/25/2020
Traci doing a very good job!!
RENEE C.
5 out of 5
8/25/2020
Traci offered great service and made sure I had a comfortable place to work while I was waiting for my car. Thank you, Traci, for excellent care!
TARA D.
4 out of 5
8/24/2020
Service was on time, and plans were made to address parking sensor.
Mahroo A.
2 out of 5
8/23/2020
The loaner car I received had not been cleaned inside, and I am not sure it was safe
Patricia R.
4 out of 5
8/22/2020
Nice lady
COLIN S.
5 out of 5
8/22/2020
Outstanding service.
David D.
5 out of 5
8/22/2020
A pleasant experience
Robert W.
4 out of 5
8/22/2020
His professionalism is what we expect of Mercedes . Well done.
Scott M.
5 out of 5
8/22/2020
Eliseo took wonderful care of us!
Ann B.
5 out of 5
8/22/2020
Steven was great! He was friendly, helpful and professional.
MORBERTO B.
5 out of 5
8/22/2020
Excellent customer service. Traci was very helpful
Julia W.
5 out of 5
8/22/2020
Traci was awesome. Full stop.
David B.
3 out of 5
8/22/2020
Traci continues to be outstanding!
DAVID S.
5 out of 5
8/22/2020
Angelo was well informed and good to work with. Thank you for everything!
Bruce E.
4 out of 5
8/21/2020
Elise provided great service and advice. He even offered to drive my car home one evening to test the repair and save me a trip. Well done.
Andrea E.
5 out of 5
8/21/2020
Professional, responsive and knowledgeable.

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