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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5538 reviews 74%
4 star 1281 reviews 17%
3 star 407 reviews 5%
2 star 173 reviews 2%
1 star 123 reviews 2%
Review Us
Kimberly L.
5 out of 5
9/2/2020
Thanks for the terrific service Angelo.
Thaminda R.
5 out of 5
9/2/2020
Eliseo always provides excellent service. Extremely knowledgeable and customer-friendly attitude
Tina B.
5 out of 5
9/2/2020
Very helpful and friendly. Much appreciated.
Judith P.
5 out of 5
9/2/2020
Great service
Donielle B.
5 out of 5
9/2/2020
Brittany was very helpful. She gave constant, but not annoying, status updates. She also arranged my transportation while my car was in the shop. Everyone should be like Brittany.
Jolie W.
4 out of 5
9/2/2020
Responsive and cheerful
Patricia B.
5 out of 5
9/1/2020
Polite, interested in the work and on time
Harvey K.
4 out of 5
9/1/2020
Eliseo is always my first choice!
Aaqib H.
5 out of 5
9/1/2020
Anthony was very helpful. He made my experience with Mercedes-benz of Marin enjoyable. Thanks
Gregory A.
5 out of 5
9/1/2020
Brittany was great!
Joseph F.
3 out of 5
9/1/2020
Angelo was great. The issues with my car was hard to fix and the Marin Team took the time to get it right. This is why I drive to Marin to both buy and service my Mercedes. I live 10 mins away from another Mercedes dealership and Marin is way better. PS. Your customer Tracy Geist told me about Marin a few years ago and I have been a fan since.
HELMUT Q.
5 out of 5
9/1/2020
Friendly, helpful.
Bruce G.
5 out of 5
9/1/2020
Very communicative on status
Joyce T.
5 out of 5
9/1/2020
I’ve not been happy with mercedes service in the past but Brittany was really great!!
Jovanna V.
5 out of 5
9/1/2020
Friendly staff, great speedy service. Very satisfied with Mercedes-Benz San Rafael!
Nadia A.
5 out of 5
8/31/2020
Traci was wonderful! in dealing with an impatient client like me :( She was Welcoming, supportive, transparent and patient. Very much appreciated
Yo Y.
5 out of 5
8/30/2020
Eliseo is a fantastic representative of the Mercedes brand. We enjoy working with him and will purchase another Mercedes later this year because of his and Roberts excellent service.
Harry M.
5 out of 5
8/29/2020
Great service
Zaid J.
5 out of 5
8/29/2020
Angelo is always a pleasure to work with. Really pleasant, attention to detail, and remembered alot about me from my last visit. That's some dedication in customer satisfaction and I was excited to be working with him this time.
Edith H.
5 out of 5
8/29/2020
Very helpful and went above and beyond to make sure I was informed and my needs were met.

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