Anthony did a terrific job, was very pleasant and fast.
Angelo is great. Very professional, friendly, and courteous!
I received good service from MB of Marin
Mercedes is lucky to have Steve Drew on their service team. I have been leasing Mercedes cars for ten years. Every two years I lease a new one. I have had a lot of service advisors. Steve is by far the best. He listened to what I had to say and then provided me with answers and solutions. From the moment he introduced himself until he personally handed me the key, he took care of me. He gave me excellent , excellent service!
Patricia and MICHAEL R
Elisio is most helpful and professional
Eliseo is always professional, friendly and a pleasure to work with. Having been a client of his for do many years now I enjoy seeing him when I need to bring in my car. Don’t ever let him leave!
I purchased the car in November. Come to find out I need 4 new tires. Paid for maintenance but also had rock nick in glass not Mercedes fault but then pay $1500 for new tires alignment and get car and not washed. Disappointed.
Traci was great. She was organized and kept me informed about the work on my vehicle.
Thank you for the service Anthony
Traci went above and beyond!
Excellent service and experience
Angelo,
Thank you for the most professional, fast service. Your communication skills are appreciated.
Geri
Angelo is a professional in customer service. Polite and caring.
She was amazing and very welcoming... love to see new energy at Mercedes.
Efficient and polite as always
Anthony was a great help. Your book
On the car was not! It did not even
Address the fact there might be an
Auxiliary battery that The car told me
Was malfunctioning! Also I spent
Much time the day before both on phone and email
Trying to get an answer if I had to bring the car in.
No one ever answered so I drove in today.
I’ve been buying a new Mercedes-Benz every year on the year for the last 30 years and Elisio Estrada Is one of the most standup service writers I’ve ever come across. Thank you for taking the extra effort!
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