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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5538 reviews 74%
4 star 1281 reviews 17%
3 star 407 reviews 5%
2 star 173 reviews 2%
1 star 123 reviews 2%
Review Us
Sam W.
5 out of 5
10/9/2020
Yes, I'm
Syed H.
5 out of 5
10/9/2020
Traci Crespo handled the service very professionally.
Kamylla S.
5 out of 5
10/9/2020
Great
Charles D.
5 out of 5
10/9/2020
I look forward to reporting my positive experience
David M.
5 out of 5
10/9/2020
Happy with the service
Rebecca N.
5 out of 5
10/9/2020
She was very friendly thank upi
Paul S.
5 out of 5
10/8/2020
You’re very welcome
JOAN P.
5 out of 5
10/8/2020
Eliseo has always taken very good care of me. He’s helpful and knowledgeable.
Geoffrey M.
5 out of 5
10/8/2020
Traci is an excellent service advisor and should be (or is) a role model for all others
Gene F.
5 out of 5
10/8/2020
Rock Star
Theresa A.
5 out of 5
10/8/2020
Very efficient
Sandor S.
4 out of 5
10/7/2020
Always have fun dealing with Traci, and she keeps me well-informed of what’s happening. ????????????????
Robert S.
5 out of 5
10/7/2020
Very personable and efficient!
Elijah R.
5 out of 5
10/7/2020
It was a pleasure and i look forward to future serving scenarios.
Paul L.
4 out of 5
10/7/2020
When you provide that kind of customer service, a questionnaire is a moot point. Will only be using MB Marin for all my future services and purchases. Thank you!!!
Rita F.
5 out of 5
10/7/2020
She had my car quickly done and I appreciate it
Thomas H.
5 out of 5
10/7/2020
Eliseo always dose a good job and is an asset to your company.
Richard M.
5 out of 5
10/7/2020
Steven is always amazing to work with. Great experience
PATRICK L.
4 out of 5
10/7/2020
Eliseo is outstanding and always ensures my vehicles are properly serviced. However, the check engine light came on again after the vehicle was serviced. The tech was not able to find anything wrong but the gas cap light also came on twice with the check engine light again. The gas cap is on securely and I retightened it so something else is occurring with the compression seal. Perhaps the gas cap is faulty.
William H.
4 out of 5
10/7/2020
Good upbeat attitude and deep knowledge of Mercedes cars and people!

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