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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5538 reviews 74%
4 star 1281 reviews 17%
3 star 407 reviews 5%
2 star 173 reviews 2%
1 star 123 reviews 2%
Review Us
Deborah W.
5 out of 5
11/3/2020
Brittany was amazingly professional &attentive . She has a caring attitude along with a friendly demeanor. A really terrific person. I mentioned this to the General Manager, Jose Urbie.
Marianne Q.
5 out of 5
11/3/2020
Give Britanny a raise. She calmed me after a road emergency.
Elliot L.
5 out of 5
11/3/2020
Brittany was terrific. Easy to deal with, and very charming. I love our replacement for Mark Greenblat. Thank you so much (in the future tysm).
Mari F.
5 out of 5
11/3/2020
Traci is truly a gem. She has good customer service and job well done. I will definitely come back and see her again.
Raquel R.
5 out of 5
10/31/2020
So great thank you!!
John R.
5 out of 5
10/31/2020
Very knowledgeable and helpful employees
Agnes D.
5 out of 5
10/30/2020
As always Traci was fantastic to work with!
Andrew H.
4 out of 5
10/30/2020
Eliseo is a true professional. He has great bedside manner and always has a platitude attitude.
JILL L.
5 out of 5
10/30/2020
Brittany was great- kept me up to date on what was going on with the car-she is professional and delightful to deal with.
Kay M.
4 out of 5
10/30/2020
Thanks Brittany!
Sylvia F.
5 out of 5
10/30/2020
Traci makes everything so easy and fun like! Attitude is everything these days and hers is the best!
Rhonda S.
5 out of 5
10/30/2020
Wonderful service and very caring person, it was a pleasure dealing with Traci
Anne A.
4 out of 5
10/30/2020
Brittany was such a pleasure to deal with! Everything went smoothly and she communicated any delays with me right away. She’s got a great attitude with the smile to go along with it.
BARBARA L.
5 out of 5
10/30/2020
Okay
Phil C.
4 out of 5
10/30/2020
Upon arrival, staff member greeted and took info. Then greeted by service member to take take of the vehicles needs. Courteous people throughout the office and show room.
Melinda Y.
5 out of 5
10/30/2020
Angelo provided me with excellent service.
STEPHANIE G.
4 out of 5
10/30/2020
Traci Crespo is the best part about visiting Mercedes. She is relationship driven and goes above and beyond
Angela C.
5 out of 5
10/30/2020
It’s always a great experience working with Anthony. Very pleasant professional
MINDY S.
5 out of 5
10/30/2020
Thank you!
Heydar P.
5 out of 5
10/30/2020
Traci is a hardworking and great adviser. Thank you!

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