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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5538 reviews 74%
4 star 1281 reviews 17%
3 star 407 reviews 5%
2 star 173 reviews 2%
1 star 123 reviews 2%
Review Us
MICHAEL F.
5 out of 5
11/14/2020
Eliseo is amazing such a wonderful rep for Mercedes !
PAUL G.
5 out of 5
11/14/2020
Friendly, courteous and helpful.
Ali T.
5 out of 5
11/14/2020
Response, attentive, intelligent.
MARTIN B.
5 out of 5
11/14/2020
Traci was a pleasure and made the experience a good one !
VINCENT G.
5 out of 5
11/14/2020
All good
Paulina P.
5 out of 5
11/14/2020
Traci is AWESOME!!
Charles B.
5 out of 5
11/14/2020
Thoroughly thoughtful; a delight to work with.
Kim C.
5 out of 5
11/14/2020
Brittany was amazing! She kept me updated about my vehicle throughout the day. She is extremely knowledgeable about the vehicle and the process it needed to go through. You are fortunate to have her on your staff.
Amanda S.
5 out of 5
11/14/2020
Thank you for fitting me in for service without an appointment (even though Ii thought I had made one online)! Unexpected road trip and entering rainy season I know I’ve done what I can to be safe on the road...thanks to your team!
Lara Z.
5 out of 5
11/13/2020
I received great customer service and am very pleased with the attention and details shared with me. Excellent service.
Blake R.
5 out of 5
11/13/2020
Everything went smoothly and in a timely manner
DAVID Y.
5 out of 5
11/13/2020
Brittany was a pleasure to deal with. She was very professional, pleasant and prompt.
Marshall T.
5 out of 5
11/13/2020
Traci is tops. Warm, positive, knowledgeable.
SANFORD I.
5 out of 5
11/13/2020
Traci is a terrific service rep and took care of all the needs. She was responsive, competent and kept me apprised of the status. The change to Penske is a big positive.
Young D.
5 out of 5
11/13/2020
Angelo is fantastic!! Thanks to him for good take care of my car when it needed! Young
Samuel M.
5 out of 5
11/13/2020
Good Job
Samuel M.
5 out of 5
11/13/2020
Good Job
Linda T.
5 out of 5
11/13/2020
He's such a nice accommodating person
Helen C.
5 out of 5
11/13/2020
Eliseo works hard for his clients- always willing to go the extra mile!
Greg S.
5 out of 5
11/12/2020
Traci was lovely! Thank you for wonderful and friendly service.

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