Service Center

Real Reviews From Verified Customers

EFRAIM S.
5 out of 5
12/9/2020
Thank you for great service.
ALICE P.
5 out of 5
12/9/2020
Angelo is the BEST service provider I’ve ever had. I appreciate our ongoing relationship and hope his excellence is recognized. Many thanks, Alice
Novena R.
1 out of 5
12/9/2020
My 2014 battery wasn’t able to be replaced due to covid19. I didn’t want a Generic battery that was offered for the same value as the name brand.
Cathy L.
4 out of 5
12/9/2020
Eliseo is great!
Jason W.
4 out of 5
12/9/2020
He was and is always outstanding to work with. He gave me expert advice; answered all my questions and insured all my concerns were addressed. He always makes me feel that MB is the best luxury car manufacturer in the world! He’s the best!
MARSHALL J.
5 out of 5
12/8/2020
Traci was excellent with her service
RAKESH D.
5 out of 5
12/8/2020
Very efficient professional guest service. Thanks for everything
Donald T.
5 out of 5
12/8/2020
First experience was a very good one. Minimal wait, car ready on time. No surprises. I have been a MB Marin for over 15 years. Continue to be completely satisfied.
MOLLY S.
5 out of 5
12/8/2020
Brittany is the best!! I am happy with the service. Thank you.
Joseph H.
4 out of 5
12/5/2020
The car was ready when promised.
Elizabeth S.
5 out of 5
12/5/2020
Steven in service and Michelle in sales were great today-thanks!
CAMILLA D.
5 out of 5
12/5/2020
Brittany did a great job at communicating. She provided updates early and often until the repair was completed.
Jose C.
5 out of 5
12/5/2020
Angelo always gives above and beyond service
Mary B.
5 out of 5
12/5/2020
Eliseo is always wonderfully friendly, professional and accommodating. Today he helped me in a total bind when battery was on its last breath!!
Peter B.
3 out of 5
12/5/2020
Brittany did a good job. The service thinks we are dumb.
ELIZABETH S.
5 out of 5
12/5/2020
Traci is always customer focused and works to make sure you are satisfied.
SYED A.
5 out of 5
12/5/2020
Every time we bring in our car, he always provides outstanding service and I have recommended to my family to come to Marin and deal with him. Great service and very understanding and accommodating. Also,very helpful.
Maureen D.
4 out of 5
12/5/2020
Brittany went above and beyond expectations. A star in your lineup... Brittany answered my text after hours and was communicating before you opened. I’d say “????” for Brittany...
Eric V.
2 out of 5
12/5/2020
I brought the car in for a grinding sound from the back driver side wheel well. It happens when the airmatic suspension is raising and lowering the car. I was told that the technician said the air compressor was extremely loud but there wasn’t anything wrong. My frustration is I’ve been driving this car for almost 2 years. The sound I’m hearing and what the technician is describing sounds like something is wrong. When I bought the car, it didn’t make that noise. I understand that things wear out but I shouldn’t be told nothing is wrong and hopefully whatever it is breaks before the warranty runs out. I wouldn’t have brought the car in if nothing was wrong or if it wasn’t making a loud unusual grinding noise.
MARY K.
1 out of 5
12/5/2020
They were unable to detect the problem we’re having with the car

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