Eliseo is the best. He makes the whole process enjoyable. We love him. He is a 12 out of 10.
Thank you Eliseo!
Tony has been expectionally wonderful to work with and makes maintaining my Mercedes easy. I've brought my young children in on occasion and he is very accommodating and helps make the process as quick as possible. It's funny bc they actually don't mind going with me because they like the cookies and looking at the gift shop. We now have the kids Mercedes in our backyard. Thanks Tony!
Dominic was a pleasure to work with. A total pro!!! Thanks much!
Dominic was terrific. Everything was done as he promised. And the car was ready right at 2 pm as promised. He called and texted and kept me
Up to date. A real pro. I am impressed.
I will continue to get my service done here. And buy my next car here. Well done.
While the EIS systems was fixed, it took a week. Second, we used MB roadside assistance to two car after it wouldn't start - apparently the car was egged and when we picked it up from MB patches of clear coat are missing. I'd like to know why the car wasn't washed immediately. I recieved text telling me they checked tire pressure when it arrived, so someone must have observed that egg was on the Car. The roadside pick-up knew about it so what happened when it got to MB? I would like to have a follow up on this important matter.
Mary has been taking care of needs for many year. We don't have to worry about the excellent service, it's always excellent. She is the main. Reason we own three Mercedes Benz autos.
Mark Greenblat is greate. Happy to deal with him.
Mary makes a difference. She is so in touch, understands my desires and triggers, and makes it work. That kind of customer service makes a difference. You need to clone her, or at least train others so they can provide this high quality of service. Tula
Mary was the epitome of professionalism coupled with a warm welcoming demeanor. Other staff that I encountered were equally as friendly.
I appreciated my experience even though I failed to purchase the 2017 convertible provided me as a loaner!????
Thanks,
Jeannette
Mary and the he team are the best!
Tony was incredible. Very professional and thorough. I was a bit surprised for the 450 price tag for what amounted to basically and oil change.
Thank you for taking care of the repair so promptly.
I was very satisfied with the service at Mercedes benz of Marin I am going to give it 100/100
Tony is pleasant, professional, helpful and always provides useful information when asked.
Tony Danai is an Awesome service advisor. He always go above and beyond.
Thank you for a job well done by Tony
Tony was very professional and personable. A pleasure to be serviced by him.
Yes, even though the B5 service was very expensive.
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