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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5538 reviews 74%
4 star 1281 reviews 17%
3 star 407 reviews 5%
2 star 173 reviews 2%
1 star 123 reviews 2%
Review Us
Carole S.
5 out of 5
5/13/2017
Professional, friendly and helpful.
William M.
5 out of 5
5/13/2017
On a scale of 1 to 5, Tony D is a 10! He is THE BEST! I always look forward to seeing him. Though he is busy constantly, when you sit across from him he makes you feel like you are his only customer & that he can find a solution for any problem that you have with your car.
Patricia W.
5 out of 5
5/13/2017
Very professional.
Kathryn G.
5 out of 5
5/13/2017
I adore Mary. She is a pleasure to work with!
Heather M.
4 out of 5
5/13/2017
I could not have been more satisfied by the quality and sincerity of care by Tony. Thank you!
Daniel D.
4 out of 5
5/13/2017
The main reason we continue to return to Mercedes in San Rafael is due to Mark Greenblat. Dan and Cindi Dwyer
Kenneth C.
4 out of 5
5/13/2017
Please stop the text info. I called in and was told the text was incorrect. Please go back to the personal touch. Technology will end up losing the high following you have enjoyed,
Russell P.
5 out of 5
5/13/2017
Eliseo is always dependable and responsive. We appreciate his efficiency as well.
Yamilet K.
5 out of 5
5/13/2017
Thank you for helping me with my car. eliseo was very helpful and so professional like no other, he is a great team member, a keeper!
KIMBERLY F.
1 out of 5
5/13/2017
They were going to remove sap from the hood. It's still there
Dean R.
5 out of 5
5/13/2017
Very professional and efficient. Made my experience a good one
Elisabeth C.
5 out of 5
5/12/2017
Mr. Estrada was very professional, answering all my questions, and addressing all my concerns. He made this visit easy for me. I felt well taken care of, and was confident my car was in the best of hands.
Bruce B.
4 out of 5
5/12/2017
No problem
Patricia B.
5 out of 5
5/12/2017
Quick and efficient. I was able to stay on schedule for my work day. Car looks terrific.
William K.
4 out of 5
5/12/2017
MARK IS EXCELLENT
Francine Z.
4 out of 5
5/12/2017
Dominic it was an outstanding service agent. He always makes me feel that he cares about my car and understands what it is that I need. I trust him
Paula S.
4 out of 5
5/12/2017
Great Service from Tony????!!!
Mega G.
5 out of 5
5/11/2017
EXCELLENT SERVICE EXPERIENCE.
William M.
5 out of 5
5/11/2017
Tony is a great asset to the business. Knows the cars, Great outgoing personality, powerful face for the business.
Anne W.
5 out of 5
5/11/2017
Mary is excellent. I love the service I've gotten from her and her team.

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