Mercedes-Benz of Marin Auto Repair Service Center

Dominic is always AThanks.

Eliseo was characteristically courteous and professional all the way!!!

It was very efficient, professional and on time. Everyone was super friendly. Thank you Assumota Curry

Mark was excellent, responsive knowledgeable pleasant, completely satisfied with his service.

Dominic is extremely easy to work with and goes above and beyond to be helpful. Thank you!

Always happy with service. Mark Greenblat is excellent. Thanks

Everything was fixed on time and with a smile.

Great rep for MB. Personable excellent communication skills pleasure to work with. Few if any better in my 30 years with MB.

I was very pleased w:the service I recd yesterday from the receptionist to the service adviser to the technicians. The ac software upgrade was done quickly & efficiently. A big thank u also to the service manager who made it all happen!

Eliseo is simply great. He is nice to deal with.....courteous, knowledgeable, and very careful with the tasks he is entrusted. He is a jewel. Take good care of him.

Taylor & Dominic were both stellar! However, the people who service the cars need more training & supervision. This is the fourth time I've brought my car in since Penske and every time I had to wait from 30 to 90 minutes after the time I was told it would be ready. 3 of the 4 times the promised services were incomplete.

Eliseo always does a great job!

Thanks for taking care of my car even if its already very old.Thanks to Eliseo & d technicians & everybody involved in the care of my car even the ones who do the carwash. Eliseo is personable, trustworthy & knowledgeable;knows & does his job well.Thanks for taking care of me ,very nice car loaner.

Thanks for the great experience! Wonderful customer service.

The Manager of the Service Department put me on the restricted list with the Loaner Vehicle highly inconveniencing my business days for several next days My car had a substantial coolant leak and By driving it I was potentially looking into more severe issues I believe that Mercedes highest customer satisfaction in service does not reflect and honor such decision Considering also the fact that. my all three Mercedes are and have been Serviced in This facility for many years and money spent on the service have been substantial Letting me know in the morning of the day of Service that my account has restriction on loaner vehicle I consider highly unprofessional and not expected to match Customer Satisfaction policy of Mercedes Benz USA As well as personal offense I will be inquiring about this complaint of unpleasant episode to the higher level Thank you kindly for the review of this complaint on Service Department Manager Respectfully Alena K

Great, efficient customer service.

all easy thanks

Appreciate Tony's attention and care when I come in. He is very knowledgeable & able to educate me and my husband, Michael. Thank u Tony & Mercedes Benz, excellent way xperience, and Tony is the Best!

Takes too long to get an appointment and kack if lianer cars

Too many surveys