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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5538 reviews 74%
4 star 1281 reviews 17%
3 star 407 reviews 5%
2 star 173 reviews 2%
1 star 123 reviews 2%
Review Us
HORACE H.
1 out of 5
9/9/2017
Wasted visit
John H.
5 out of 5
9/9/2017
As always Tony continues to impress with his kindness, responsiveness, and follow-up. It's a pleasure. Thank you
KATE T.
4 out of 5
9/9/2017
Tony is fantastic!
Sangwa E.
5 out of 5
9/9/2017
Thank you
Sangwa E.
5 out of 5
9/8/2017
Thank you
DAVID T.
5 out of 5
9/8/2017
Great guy!!!
Patricia N.
5 out of 5
9/8/2017
Angelo was very efficient . Thank you Angelo .
EDWARD G.
4 out of 5
9/8/2017
Eliseo is the best!!!!!!
EVON R.
4 out of 5
9/8/2017
Mark did a fabulous straight forward job. No muss no fuss. Efficient and with understanding. Thank you, Mark
JUDITH C.
4 out of 5
9/7/2017
He explained everything to me . I am pleased with the service. I know things to look for and when to return. Thank you. He is a plus to your dealership. He did not make me feel rushed but a valued customer.
Richard P.
4 out of 5
9/7/2017
OK, I will respond to the survey. Eliseo was professional and great to work with.
**** R.
5 out of 5
9/7/2017
Tony is always great to work with. He is helpful and very accommodating.
Barbara M.
5 out of 5
9/7/2017
Mary did a great job. Always asks about your concerns and considerate of my time. This is my 3 rd Mercedes and I only work with mary. She is a gem!!
Julie R.
4 out of 5
9/7/2017
Angelo is the best service person I've worked with. He's responsible, efficient and really helpful-a complete pleasure to work with! I was upset this morning after Austin, a new service rep at RAB, was extremely rude to me. I spoke to Robert, who was receptive and helpful.
Richard C.
5 out of 5
9/6/2017
Mary's great!
Mary U.
5 out of 5
9/6/2017
Eliseo is a great asset to the service department. He always see to my needs,and takes good care of me.
MICHAEL T.
5 out of 5
9/6/2017
He was very thorough. Pleased!!!
Thomas P.
5 out of 5
9/6/2017
Mark is very professional as well as kind and friendly. We always enjoy bringing our cars into MBOM because we know Mark will exceed our expectations!
John S.
5 out of 5
9/5/2017
It was a pleasurable experience communicating with Mary at MBZ Marin. She was polite, professional and prompt. Thank you . MBZ owner since 1989.
Marsha G.
5 out of 5
9/4/2017
Excellent service and positive and professional customer care

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