Mr. Drew was very professional and courteous. He quickly let me know when my vehicle was ready and did not pressure me into doing anything I didn't want to do.
Very good employee
I'm impressed by Mr Hegwood’s nice. My choice (RAB motor) is right!
Thank you guys!
Are you kidding me? The car has been in the shop three times and they keep telling me that there’s nothing wrong. (But billing me major $ for minor items.)
Now, they say that it’s a fuel pump that they charge me over $1k to replace saying it’s all better. But then I’m told that it broke down leaving the shop! I wonder whether the fuel pump was the problem at all and whether they have fixed the actual problem.
Incidentally, making me do this on my phone is especially stupid.
Mark was so helpful and efficient, such an easy process. Thank you Mark!
Great job. Fast, friendly, helpful.
I was told the car would be ready several hours earlier and they failed to even check the tire pressure. They were are very low.
Tony was great. He kept me informed along the way.
Thank y0u Mark for your kind words and understanding surrounding my dad. As always, I enjoy the conversation, as it makes me feel like you care about me as a person not a dollar amount associated with my service. Thank you Stefanie
Tony is always so helpful, thorough and great!!
Tony did an excellent job. He listened to my concerns and addressed them, keeping me very well informed until the servicing of my vehicle was completed.
Thanks for a great service on my MB GLC 300
Steven was helpful and easy to work with. Some issues turned out to be non-issues. Steven had the technician show me how certain things are supposed to work.
The C class loaner car was small. I understand it’s based on availability. Your service dept knows which customers are going to come in each day and need loaner cars. You could do a better job by reserving a larger vehicle for customers who drop off a larger vehicle. If I currently drive an E class, you want my next car be an E class or higher. Giving me a C class loaner car doesn’t help me decide what my next car is going to be.
Everyone at the dealership is very nice and treats customers with a lot of respect.
Mr. Danai was very friendly and helpful. Excellent service, thank you!
Great customer service...great service to our vehicle! Thanks you Thomas on a job well done!
Tony was excellent. Very accommodating. Thank you.
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