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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5538 reviews 74%
4 star 1281 reviews 17%
3 star 407 reviews 5%
2 star 173 reviews 2%
1 star 123 reviews 2%
Review Us
KATHLEEN B.
5 out of 5
2/20/2018
Excellent as always
RICHARD P.
5 out of 5
2/20/2018
Thomas job was well done. Mercedes of Marin is very fortunate to have him as an employee. Would recommend him to any of my friends. Thanks.
EKTA S.
4 out of 5
2/20/2018
Glad he’s back!
Susan L.
5 out of 5
2/20/2018
Mary has been my service advisor for at least ten years. She is fantastic. I will miss her when she retires
DANIEL M.
5 out of 5
2/20/2018
As always Mark provided exceptional service
Marleen M.
4 out of 5
2/19/2018
Marc is knowledgeable and curtious. Your shop foreman really knew his stuff. It was a pleasure to work with him. . After his inspection of my car and asking relivent questions. He hit the nail right on the head. Good job on both their parts
Bonnie G.
5 out of 5
2/19/2018
The reason I keep buying a Mercedes is the service I receive from Elisio and your other employees. Many thanks!
Herbert S.
5 out of 5
2/19/2018
Staff and particularly, the tech James were amazing. Wont go anywhere else from today forward.
JEFFREY L.
4 out of 5
2/18/2018
I appreciate getting in on short notice
David G.
5 out of 5
2/18/2018
Thomas was fabulous
JOHN B.
5 out of 5
2/18/2018
Service great. Angelo great.
Chadwick C.
4 out of 5
2/17/2018
Steven delivered VERY high level of service and went beyond the necessary duty to ensure my satisfaction. Being a new client to this dealership, I was quite impressed with his ability to satisfy my every request. And even my future requests. Keep it up Steven! And management, don’t let him slip away. Great work guys!
Seth C.
4 out of 5
2/17/2018
Glad to have you back Eliseo!
Joan V.
5 out of 5
2/17/2018
Everyone I dealt with was efficient and cordial. Thank you. Joan V
Robert B.
5 out of 5
2/16/2018
Mark is always great along with the helpful staff.
Jonathan G.
4 out of 5
2/16/2018
As always, I can count on Mark Greenblat to provide excellent service.
Michael H.
5 out of 5
2/16/2018
Angelo is very personable and his communication with me throughout my experience was excellent. He really understands service. Pleasure to deal with.
Shress M.
5 out of 5
2/16/2018
The level of service that you provide Keeps me loyal to your business! Excellent service.
Stephenie A.
4 out of 5
2/16/2018
Tony’s th best! Above and beyond.
Heather R.
5 out of 5
2/16/2018
Thomas was very personable and helpful. I thought he was very customer service oriented. I will come back to Thomas in the future when I need to come get my car fixed.

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