Angelo was courteous, prompt and professional
Very thorough in explaining what was being done with my vehicle and answered questions patiently.
Mark is very courteous and conscientious. He is a good listener too when it comes to hearing what the client needs and hopes to achieve at the service visit.
Eliseo is a great representative for your firm. Couldn’t ask for a better guy.
Stan ****
Eliseo was able to get the car fixed on short notice so I could get it back to LA. Katie who answered the phone was an excellent help in facilitating communication.
Mark takes great care of me. He makes Mercedes look good.
Steve was very helpful and professional.
As always Tony provides an outstanding level of customer service! He makes the experience easy and enjoyable.
Eliseo did everything possible to make my day easier. Too notch service.
Thanks!
Professional service and great service manager!
I put two new batteries from Mercedes bans . The batteries went out of juice .
I came back to the Office . They told me we have to do diagnose the car .
I told them it’s OK Dussault . When they diagnose the car they told me they have to change something in the car . And they did and it cost me nearly $380
And didn’t work they told me we have to change something else which is cost another $700 . I told them no and I go pick up my car .
They were very rude . They told me your car is old you should get a new car
The car mileage it is 62,000 . In the future I will not come to you and I will tell all my friend this story
Good service, done professionally well to handle the repairs issue.
Tony was excellent...as always.
A real credit to the service department
Mary Dullea is fabulous in all ways!!! Her service is absolutely impeccable always!!! She is a true professional!!! She is always on top of things and does a miraculous job taking care of me each and every time I come in to get my car serviced!!! I adore her!!!
Warmly
Charlene
Elision was professional, knowledgeable and articulate - excellent experience!
Eliseo is the best service person ive ever worked with!
Susan K
Austin was great in Angelo’s absence!
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