Waiting for return call re scarred wheels and tires when tires replaced.
Mark is always great, professional and caring and thorough regarding my many years of experience with him. I am grateful to have him as my Mercedes representative. Sincerely. Lynnette Walsh
Steven was 5 star professional service
He immediately addressed the service issue
And got it taken care of very efficiently
Thanks!!
Great follow up and advise along the way. Thomas is very knowledgeable about Mercedes through many models
Mark was professional, helpful and courteous and made my service visit an enjoyable experience.
Service was fantastic as usual. The shop got me in same day with a loaner. I’m never disappointed! Thank you!
Angelo was very informative . He explained each step of the way and provided me with options
Tony Danai always provides excellent customer service.
Thomas was very welcoming and professional. He clearly stated what services were going to be performed on my vehicle and he kept me updated throughout the process with a couple phone calls. He and the rest of your team in the service center are all very nice and make me feel like family. That is why I will always buy my cars from mercedes of marin!
Steven Drew was excellent.
I look forward to bringing my car back to Mercedes of Marin and to work with Tony!
Angelo has been always great! I choose to service my car here is because of his caring manner and quick response. I worked with anther advisor before who made me feel so poor...even i have a mercedes!
Thomas was very professional and made me feel like a welcome member of the mercedes owners family. Because of my past few experiences at mercedes of marin with thomas I have decided I will probably only ever own mercedes for the rest of my life! Thank you for making me feel special and well taken care of.
Excellent people, service, and a dealership that a business person can actually accomplish work. Great environment. Thanks for asking. Bob Cummings
This was first service with my new car and it was fast and professional!
Thank you
Elíseo was very knowledgeable and courteous
Excellent service
Thank you— my car is great
Mark was great but I am very disappointed that I need to replace my tires after only 10,000 miles! I think these tires are defective! Is this normal?
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