Elesio is always a pleasure to work with. Elesio is extremely knowledgeable,
honest, trustworthy, and fair. We appreciate Elesio’s expertus
and advice and have been assisted by him for many years
Thank you Elesio. He is a key reason why we continue to
do business with Mercedes Of Marin!
Mark was very knowledgeable, efficient and courteous.
I don't usually answer surveys
Tony is a great service advisor
For whatever reason the spark plugs were not changed during the service. It was part of the original work order, but when I picked up my car, the invoice stated the owner declined this part of the service. I was never asked about whether I wanted the spark plugs changed or not. I assumed it would happen. We are disappointed this occurred.
Wonderful service provided by Tony Danai
Mary was extremely helpful and caring. She took care of my car needs efficiently.
Thomas was courteous and professional. He helped me understand the process, timeline and details of the repair work. He ran out to say thank you after I picked my car which I thought was pretty cool. Thank you and well done.
Professional and straightforward as well as nice. Makes sure she calls you with updates.
No issues with Mary- you always count on her.
Angelo and service dept A+
Went above and beyond to get my car serviced and cleaned quickly.
Steve my service guy was fantastic. Friendly courteous. The car came back washed and clean. THANK YOU.
Eliseo is great! Always explains everything so I understand. A good experience.
Thomas is top notch. He is knowledgeable thoughtful kind and patient. Absolutley wonderful.
Angelo is awesome. Great service, great product knowledge, and completely customer-focused.
Eliseo has been our family’s service representative as long as I can remember and before I could legally drive! Now with my new car Eliseo is providing the same excellent service that our family has come to rely upon.
Not fixed still having same issues
Angelo is great. Knowledgeable and explains issues clearly. Great asset.
Eliseo has provided our family with superb service for many years. He is simply the best.
Social