Everything was very good.
Steven was organized polite and knowledgeable.
Loaner car was clean and nicely presented.
Follow up and completion of service notification was thorough.
Pick up was easy, fast and everything was prepared and my car was clean.
Thanks everyone!
Elision is terrific - very responsive to our needs.
Great service. Thank you Tony
Tony is great to work with. Thank you, Tony.
Thank you for your support
Tony was friendly professional and most importantly personable. He made my service appointment as pleasant and as speedy as possible. I would strongly consider this when renewing my lease agreement. I would highly recommend Tony and Mercedes for amazing service.
Although I in no way blame Steven, our service rep, we were disappointed that we could not get a loaner car. Transportation in both directions was difficult, and we need to evaluate whether we should continue to take it to your dealership, even though we purchased the car there. I would be happy to elaborate if you wish. David P
Was not impressed with the service. Lack of communication, and amount of time it took.
Angelo was timely and informative. He was a gracious representative of the dealership and would cause me to return because of his efficient service.
Richard S
Angelo is nice and easy to do business with!
Each and every time is been the same issue I don’t even know where to start I’m not even going to bother but just know this I’m done with all the mistakes from Mercedes-Benz in Marin County
Angelo gave us a good service and completely satisfied there job and also i would like to thank you to the mechanic who did my car I really appreciate for there work. Regards dominno Marci dominno
Excellent customer service! Definitely an example of what you would expect from the Mercedes Benz brand!
Mark always provides great service. Thanks.
Eliseo is the best of the best! Thank you!
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