Service Center

Real Reviews From Verified Customers

Harry T.
5 out of 5
5/1/2019
Traci was the best!
Lois A.
5 out of 5
4/30/2019
She is the greatest ??
Martha G.
5 out of 5
4/30/2019
Mark was awesome the best service
Christian M.
5 out of 5
4/30/2019
Anthony was outstanding in his customer service. Employees like him are the reason why I will continue to come back to the Marin Mercedes Benz dealership.
Jeannie K.
5 out of 5
4/29/2019
Always feel like I’m in good hands with Eliseo! He set everything up nicely with no worries on my part. My GLE400 looks amazing too, great job on the detail.
Susan D.
5 out of 5
4/29/2019
Very efficient and personable.
Darald C.
5 out of 5
4/29/2019
Mark is the best. Very professional and took care of our problems. Give him a raise and promotion!
JOHN I.
5 out of 5
4/28/2019
Prompt and friendly service!
Brian W.
1 out of 5
4/27/2019
I paid your dealership $2400 and not only did you not fix the problem but you screwed up some more stuff. Absolutely furious right now. I know Penske does not get a sh.. but the manager of the store should call me directly ****-****-xxxx. The Toyota dealer has never and would never do this! I am requesting a material cut in this cost. Brian
Jules B.
5 out of 5
4/27/2019
Traci was personable and a pleasure to work with
Vivian T.
5 out of 5
4/27/2019
He was great!
Angela F.
5 out of 5
4/27/2019
Good service
Grover D.
3 out of 5
4/26/2019
Upon picking up my SL 500 that had been kept for 10 days for routine service and to address specific requests, I Was told my car was ready to pick up. Upon arriving, the item that was the FIRST request on my list, after routine maintenance.........to install a missing grill at the front lower left signal light ..... was still missing. Neither Eliseo nor service personnel had noticed or addressed this issue. Disappointing attention to customer requests after lengthy stay for service.
Douglas R.
5 out of 5
4/26/2019
Everything went smoothly and everybody was very nice. Great Experience!!
Warren W.
5 out of 5
4/26/2019
Great service from Traci
Kimberly T.
5 out of 5
4/26/2019
Eliseo is fantastic. It’s always a pleasure seeing him and it makes bringing your car enjoyable. Robert is great too. I will miss Debbie at the front desk but had a nice experience with the new receptionist. Thanks Mercedes if Marin! Kimberly
DIANA G.
4 out of 5
4/26/2019
Everything was perfect except they use to deliver your car to you washed. That I was disappointed in.
Alirio A.
5 out of 5
4/26/2019
Very helpful and courteous
F K.
5 out of 5
4/25/2019
Tony is a new advisor to me. This was just the paint and interior treatment and everything seems fine.
COLLEEN M.
5 out of 5
4/25/2019
Mark is absolutely the BEST!

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