Mark was awesome the best service
Anthony was outstanding in his customer service. Employees like him are the reason why I will continue to come back to the Marin Mercedes Benz dealership.
Always feel like I’m in good hands with Eliseo! He set everything up nicely with no worries on my part. My GLE400 looks amazing too, great job on the detail.
Very efficient and personable.
Mark is the best. Very professional and took care of our problems. Give him a raise and promotion!
Prompt and friendly service!
I paid your dealership $2400 and not only did you not fix the problem but you screwed up some more stuff. Absolutely furious right now. I know Penske does not get a sh.. but the manager of the store should call me directly ****-****-xxxx. The Toyota dealer has never and would never do this! I am requesting a material cut in this cost.
Brian
Traci was personable and a pleasure to work with
Upon picking up my SL 500 that had been kept for 10 days for routine service and to address specific requests, I Was told my car was ready to pick up.
Upon arriving, the item that was the FIRST request on my list, after routine maintenance.........to install a missing grill at the front lower left signal light ..... was still missing. Neither Eliseo nor service personnel had noticed or addressed this issue.
Disappointing attention to customer requests after lengthy stay for service.
Everything went smoothly and everybody was very nice. Great Experience!!
Eliseo is fantastic. It’s always a pleasure seeing him and it makes bringing your car enjoyable. Robert is great too. I will miss Debbie at the front desk but had a nice experience with the new receptionist. Thanks Mercedes if Marin! Kimberly
Everything was perfect except they use to deliver your car to you washed. That I was disappointed in.
Very helpful and courteous
Tony is a new advisor to me. This was just the paint and interior treatment and everything seems fine.
Mark is absolutely the BEST!
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