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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5538 reviews 74%
4 star 1281 reviews 17%
3 star 407 reviews 5%
2 star 173 reviews 2%
1 star 123 reviews 2%
Review Us
Maria W.
5 out of 5
5/16/2019
Very good I am happy with the service
Candice S.
5 out of 5
5/16/2019
Traci is the best!
Alan B.
5 out of 5
5/16/2019
Excellent service She was extremely helpful
Cyrus S.
5 out of 5
5/15/2019
I found him professional, knowledgable, kind and caring.
Barbara B.
3 out of 5
5/15/2019
Traci was a delight. She was the reason I chose the Mercedes dealership over my other windshield replacement options.
Jia C.
5 out of 5
5/15/2019
Friendly and efficient service! Attention to details and service with great care! Thanks, Tony!
Jean P.
5 out of 5
5/15/2019
Excellent!
Marie M.
5 out of 5
5/15/2019
Job we’ll done . Thanks much .
Greg F.
5 out of 5
5/15/2019
Very professional, courteous and realistic with timeline to completion of service. Will return again because of him.
Pierre L.
3 out of 5
5/15/2019
Don’ Get me wrong : Service was impeccable as usual. But I am disappointed because I was sold a complementary warranty when I purchased my ML350 that was supposed to cover almost every technical issue but the diesel exhaust system heater is not!! And I am asked $3300 to replace it. Which explain my frustration
Jouni K.
5 out of 5
5/15/2019
Tracy, was very friendly and very professional too she took care of what was needed for our car even though she was not going to be there on Monday when I picked it up.
Bruce P.
5 out of 5
5/14/2019
Job well done
Judith P.
5 out of 5
5/14/2019
Very nice
Achille M.
5 out of 5
5/14/2019
I really appreciate Mercedes-Benz services they've always been nice and very Swift true excellence I never had a problem with my car
Robert S.
5 out of 5
5/14/2019
Excellent as always
JEANNIE K.
5 out of 5
5/13/2019
I will be happy to complete a survey from Mercedes. Each time I need to use the services of MB if MARIN I have been well-cared for by the team and Eliseo!
Heather W.
5 out of 5
5/13/2019
Traci was super friendly. She updated me quickly and had my car fixed and turned around very quickly as well!
Nelson A.
3 out of 5
5/12/2019
Not updates whatsoever about my car, Very bad customer service.
Andre H.
5 out of 5
5/12/2019
Fantastic
Patricia B.
5 out of 5
5/12/2019
He was terrific !

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