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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5538 reviews 74%
4 star 1281 reviews 17%
3 star 407 reviews 5%
2 star 173 reviews 2%
1 star 123 reviews 2%
Review Us
Michelle G.
5 out of 5
6/6/2019
Tony is thorough & polite. Always has a smile & nice words to say.
James P.
5 out of 5
6/6/2019
Mark is a great guy!
William M.
5 out of 5
6/5/2019
Eliseo is very good at his job. When I bring my car in for service, I know all of the details will be handled, any problems solved & that I will depart as a satisfied customer. I thoroughly enjoy working with Eliseo.
Jessica H.
5 out of 5
6/5/2019
He made it easy
Patricia T.
5 out of 5
6/5/2019
Traci was amazing and really came through for me in a pinch. Her customer service is outstanding and more than competent...she deserves a raise because she works so hard. She will be my go to person from now on.
ESTUARDO M.
5 out of 5
6/4/2019
Great service
Jeanne S.
5 out of 5
6/4/2019
Tony was efficient and got the job done. He was very personable, warm and professional. I just to moved to Marin and am happy that he will be my contact in the future.
RITA D.
5 out of 5
6/3/2019
Mark continues to be a good brand ambassador. It was nice to see some long time employees e.g., Rob and Eliseo. Appreciated the loaner. Just wish you were offering service specials as maintenance cost is hefty.
Carrie T.
5 out of 5
6/2/2019
Thank you for the excellent service and communication, Mark and Mercedes Benz of Marin!
Brian D.
5 out of 5
6/2/2019
Eliseo is a very knowledgeable representative. We were very impressed by his knowledge of our car and his professionalism.
Oleg S.
5 out of 5
6/2/2019
I never met better service like with Tony. He treat you not as a costumer but like a family member. Always ready to help and open for helpful advice. Double his paycheck and safe him working for Mercedes.
Douglas K.
5 out of 5
6/2/2019
Traci was so professional and helpful. It was greatly appreciated.
Michael F.
5 out of 5
6/1/2019
Excellent service
Jeffrey S.
5 out of 5
6/1/2019
Great service
Susan M.
5 out of 5
6/1/2019
Service was fine. I never spoke to Eliseo. He was too busy. Honestly there was no connection or acknowledgment from Eliseo. It didn’t matter really as various people were very helpful.
CHARLES S.
5 out of 5
6/1/2019
Very satisfied. Very professional.
Kimberly T.
5 out of 5
6/1/2019
I always have the best service!!! Thank you
Marilyn R.
5 out of 5
6/1/2019
He is great and a consummate professional.
PATRICIA B.
5 out of 5
5/31/2019
Fine
Jeffrey A.
5 out of 5
5/31/2019
Mr Estrada has been our service liaison for many years first at RAB now at MZB Marin. He is an asset to your dealership. We regard him as our main connection to you and MZB in general.

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