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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5538 reviews 74%
4 star 1281 reviews 17%
3 star 407 reviews 5%
2 star 173 reviews 2%
1 star 123 reviews 2%
Review Us
Thea M.
5 out of 5
7/2/2019
She was great!
Corey M.
5 out of 5
7/2/2019
Tracey was fabulous
Bryan B.
5 out of 5
7/2/2019
Standout service by Traci each step of the way...timely communication on all aspects. Appreciate the excellent service, refreshing to work with!
Kelly D.
5 out of 5
7/2/2019
Tony was very helpful and gracious!
Hanley M.
5 out of 5
7/1/2019
Friendly and reliable.
David D.
5 out of 5
6/30/2019
Good service advisor. A pleasure to work with. He is an asset to Penske. He tries to balance the demands of Penske and the client.
Vishnu H.
2 out of 5
6/30/2019
Wasted my time with getting an Uber to Marin by being very slow to respond. Switching to another service center.
JEFF M.
3 out of 5
6/29/2019
They didn't check all my fluids
KIM M.
5 out of 5
6/29/2019
Traci was amazing. She went the extra to mile to ensure I was informed of my options for my repair. She kept me informed On my repair status. All around she was a pleasure to work with! Incredible customer service!
Colin M.
5 out of 5
6/29/2019
all good!
Colleen A.
5 out of 5
6/29/2019
Traci is great.
Barry B.
5 out of 5
6/29/2019
Mr. Greenblat was excellent
Russ B.
5 out of 5
6/29/2019
Mark is the best! He is super responsive and checks in frequently. He is one of the reasons, if not the most important reason, that I get my car serviced at Mercedes Marin. Russ B
Tulio D.
5 out of 5
6/29/2019
Excellent services thank you Antony ????
Jordan M.
5 out of 5
6/29/2019
All was great!! Thanks!
Annie Z.
5 out of 5
6/29/2019
Tony did great job ????
Joseph F.
5 out of 5
6/28/2019
Excellent service by. marc
Judy T.
4 out of 5
6/28/2019
Experience brings expertise Which makes him ????????????????????
John G.
3 out of 5
6/28/2019
When I picked up my car I was hoping to discuss the service provided. However Steven was not available. I do understand he was busy or unavailable but a followup call would be nice since I have some questions.
John M.
5 out of 5
6/28/2019
Eliseo is great. Excellent service.

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