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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5538 reviews 74%
4 star 1281 reviews 17%
3 star 407 reviews 5%
2 star 173 reviews 2%
1 star 123 reviews 2%
Review Us
Scott M.
5 out of 5
12/12/2019
Eliseo was superb!
DAVID M.
3 out of 5
12/12/2019
I thought the responsiveness was mediocre
Sharon F.
5 out of 5
12/12/2019
Thanks!
Ngoc T.
5 out of 5
12/11/2019
Very good job
HALEH B.
5 out of 5
12/11/2019
Great customer service
CARRIE T.
5 out of 5
12/11/2019
Mark is the best! Thank you!!
Marilee B.
1 out of 5
12/11/2019
Problem not solved, car returned with lots of dog hair still in back & no discount offered until I requested there was any available. Nice rep but I wish to continue with Traci Crespo who I have used since Mary left. I need to be contacted since the issue has not been completely resolved. Marilee B
Teri M.
5 out of 5
12/11/2019
Everything was great!
David S.
5 out of 5
12/11/2019
Appreciate the pick up and delivery. Excellent service! Thank you!
Robert S.
5 out of 5
12/11/2019
Great service provider
Frank B.
5 out of 5
12/11/2019
Excellent service ,very through and professional kept me informed on the status of the repairs of my car
Cindy S.
5 out of 5
12/11/2019
Traci is fantastic to work with. So professional, knowledgeable and personable. She’s the best!
Ed J.
5 out of 5
12/10/2019
As always, great job by Eliseo. And I was pleased that the significant repair was completed in only one day.
Helen C.
5 out of 5
12/10/2019
I always receive superior service from Elisio!
Anna V.
5 out of 5
12/10/2019
Noah kept me informed about the progress and I appreciate her help!
David G.
5 out of 5
12/10/2019
Steven is one of the most exceptional service reps I have had, a true car enthusiast, as I am.... he knows his business and so is invaluable as a representative for your class of clientele.
Lauren F.
5 out of 5
12/10/2019
Traci was fantastic. She offered immediate support and provided expectations around timing. Thank you for your wonderful customer service, Traci!
Tracy M.
5 out of 5
12/9/2019
perfect service!
Dana B.
5 out of 5
12/8/2019
Angelo was great to work with! He expained the services that needed to be done as well as the costs. He kept us updated on progress and everything was completed on time.
Alan S.
5 out of 5
12/8/2019
Eliseo is terrific - he is extremely knowledgeable and very customer oriented. He is the main reason that we keep buying Mercedes’ and bringing them to you for service.

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