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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5538 reviews 74%
4 star 1281 reviews 17%
3 star 407 reviews 5%
2 star 173 reviews 2%
1 star 123 reviews 2%
Review Us
Kamran S.
4 out of 5
5/2/2020
Traci , Is very professional and I am very pleased with Her customer service and meeting my expectations. I hope she will be rewarded for such a good job she is doing for Benz .
Jerry S.
4 out of 5
5/1/2020
Eliseo is the best rep!
Celeste M.
5 out of 5
5/1/2020
He Is so nice to work with!
CHERYL B.
5 out of 5
5/1/2020
Steven was professional and welcoming. He provided a top rate service experience.
Richard D.
3 out of 5
5/1/2020
He’s on his “stuff”. Politely for on his “****” !
Theodore L.
5 out of 5
4/30/2020
Eliseo is fantastic, He is very knowledgeable and helpful, He had been my advisor for years and I am very happy. Eliseo deserves a big raise.
BELLE C.
5 out of 5
4/30/2020
Traci was very professional, patient and kind.
Vic V.
5 out of 5
4/30/2020
She was professional and honest.
Suzanne S.
4 out of 5
4/30/2020
On time completion. Attentive
Andrea B.
4 out of 5
4/29/2020
I was greeted the moment I drove up, was getting checked in and out of the dealership with a loaner car within 10 minutes. Early afternoon I received a phone call from Eliseo with full details of my service. Eliseo was professional and friendly, just the right blend of “I will take care of your service needs” attitude and memorable enough that I will ask for him by name for the next service. Thank you team Penske for providing the full service package.
Bing Z.
4 out of 5
4/29/2020
Steven is an honest and professional salesman and he gave me good advices. I will visit him again for my next service need.
James M.
4 out of 5
4/29/2020
Love traci she’s such fun This is the first time in a lot of years with this dealership that my car wasn’t washed before I picked it up but probably due to not many employees right now Cheers
Robert C.
5 out of 5
4/29/2020
No problem
Binodsing T.
5 out of 5
4/29/2020
She was great
ELIZABETH K.
5 out of 5
4/28/2020
Timely courteous
Cheryl M.
4 out of 5
4/28/2020
I really loved working with Traci. She is incredibly professional, with a down to earth presence. The best. She kept me informed during the repair, gave me updates and answered all questions immediately. Great working with her! Thanks Cheryl M
Dustin D.
5 out of 5
4/28/2020
Great service from Mr. Drew. Highly recommended and a great worker.
Charles R.
5 out of 5
4/26/2020
Me. Drew Very nice pleasant & professional!
Mark A.
5 out of 5
4/25/2020
Eliseo was awesome. Super helpful, polite and got my car on and out in a day, which was better than expected.
Donald M.
5 out of 5
4/25/2020
Traci and team did a great job

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