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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
Jaime D.
5 out of 5
9/9/2021
No comment. I am satisfied.
Samuel L.
5 out of 5
9/9/2021
Longo Lexus is not only delivered great service but treated customer like family. The service manager Clems always provided exceptional and extra miles services. And so grateful to have Beau as my service consultant. FIVE STARS SERVICE, THANK YOU TO BOTH!!
Rey A.
5 out of 5
9/9/2021
I am very satisfied the care of Beau Ly rendered ..
Gloria G.
5 out of 5
9/9/2021
Jennifer Lew was great to work with. Everything went fast and smoothly From beginning to end.
Leila H.
5 out of 5
9/9/2021
Great staff and service
Thi K.
5 out of 5
9/9/2021
Everything its very good !
Jorge D.
3 out of 5
9/9/2021
This should be addressed to Ledi Davalos ( Jorge’s wife )
COURTNEY C.
5 out of 5
9/9/2021
Fast and efficient- thank you!
Lily Y.
5 out of 5
9/9/2021
Good
Rosemary L.
5 out of 5
9/9/2021
Very good.
Yolanda R.
5 out of 5
9/9/2021
Mr. Palmer was friendly, gave great recommendations and explanation.
Marsha K.
5 out of 5
9/9/2021
I always go to Jim Palmer because he is always very helpful and honest when I ask questions about the service recommended.
Yonglin X.
4 out of 5
9/8/2021
Francis is knowledge, and professional. Nice to talk to him
Paula L.
5 out of 5
9/8/2021
Rodolfo very helpful
Eleanor C.
5 out of 5
9/8/2021
Francis Saldana provides the best customer service. Listens to concerns and addresses them. My vehicle’s service was completed in a timely manner. Francis kept me updated. I also greatly appreciated the Uber. Thank you!
FANG D.
5 out of 5
9/8/2021
Good service
Russell A.
5 out of 5
9/8/2021
Mann Wong’s excellent service.
Sinath Y.
5 out of 5
9/8/2021
Rodolfo was professional, courteous and amazing to work with. He kept me informed of the status of my car and made sure all concerns were addressed. Great service from the entire Longo team!
Rosanna H.
5 out of 5
9/8/2021
Everything is good
Jonathan M.
5 out of 5
9/8/2021
James is awesome. I am enjoy and excited to have James as my service consultant. He is great ???? and knowledgeable. I definitely recommend him to my brother for his 2021 rx350. Thank you, Jim Palmer.

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