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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
Rosario T.
4 out of 5
9/11/2021
She was courteous and very helpful. I noticed that Longo Lexus did not do a change oil service . Otherwise I am very satisfied on your customer service.
Amber S.
5 out of 5
9/11/2021
Michael provided excellent service and was very attentive and helpful
Esther C.
4 out of 5
9/11/2021
Robin Ho is the best!!
Nhat N.
4 out of 5
9/11/2021
Simple, easy, and convenient. Thank you Edgar! You're the man
Patrick O.
5 out of 5
9/11/2021
He was amazing as always
Suzanne S.
1 out of 5
9/11/2021
Much to long to check in to leave car. It took me 50 minutes from time I arrived at your location.
Tony R.
5 out of 5
9/11/2021
Very good service
Artemio R.
5 out of 5
9/11/2021
Very good customer service
Anna K.
5 out of 5
9/11/2021
Service was great! Francis is very kind and helpful.
Sheldon W.
4 out of 5
9/11/2021
Service was as good as before.
Adriana B.
5 out of 5
9/11/2021
Francis was a great help. He was very friendly and attentive. Thank you for all of your help!
Mei W.
4 out of 5
9/11/2021
Robin went above and beyond, he provided estimates for my tires and glove box replacement. Useful tip. Very professional. Thank you!
John N.
5 out of 5
9/10/2021
Service was good
Vanessa R.
5 out of 5
9/10/2021
David was very professional and informative
Carla S.
5 out of 5
9/10/2021
John Yang was great
William H.
5 out of 5
9/10/2021
Very through and professional thanks
Ted R.
4 out of 5
9/10/2021
Kelly Yang and Clem Cisneros set the bar for customer service. As a 40 year customer I’m happy to recommend Longo Service.
Ted R.
4 out of 5
9/10/2021
Kelly Yang and Clem Cisneros set the bar for customer service. As a 40 year customer I’m happy to recommend Longo Service.
Pauline M.
5 out of 5
9/10/2021
Keep up the great work !
Steve G.
5 out of 5
9/10/2021
This was my first visit to service my vehicle at this location. It was smooth, easy, and received updates daily

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