Excellent service and attention to detail. Kelly is fantastic !
Beau Ly always performs his work above and beyond the highest expectations.
He should be highly commended for his outstanding service.
Above & beyond awesome!! Robin is the best!! I want to marry him!!!
David was awesome! Service was great! Everyone was friendly and approachable!
James has provided excellent services. The work done as expected. Thanks James.
Francis provides great service on my 2014 GS fuel pump recall by providing me with a loaner as well as delivering my car back to me within the time promised.
Check in person was nice. Check out person was sour faced and had no customer service skills.
David was professional and mindful of the pandemic situation and practicing safe distance, and made me feel safe while interacting with him. He also found a recall campaign for my vehicle that I was not aware of and my car was fixed on time, with his prompt updates!
First time taking a car to the dealer
It was a great experience
Thank you
Edgar Anzaldo, is doing a great job.
My service experience with Longo Lexus since September 2005 as always been satisfactory. I can’t remember when Man Wong initially became my service consultant for my every 6 months service, but simce then, I am very satisfied because Man always is courteous, respectful, listens to all my concerns and makes sure all car issues are corrected. Thank You Man
After initial call I never got another update call. Zero service as far I’m concerned.
They are so great in helping us. Thank u!
Thank you very much for the service of my car im very satisfied and to your management team they are very helpful esp. to kelly yang thank you
Edgar has very polished customer service skills. He is attentive and doesn't make you feel like you are just a number. He has a smile in his eyes and voice, which means a lot since his smile is covered by his mask.
Mr. Reynoso’s partner Mr. Mann was efficient in asking the right questions to determine the problem with my vehicle & resolving the problem in a timely manner. In addition, resolving me having no transportation to pick up my vehicle due to the COVID-19 virus. Thank you.
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