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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
XINGXING R.
4 out of 5
7/31/2020
Car maintenance is quick and easy?The staff who received us were very friendly and considerate?I'll come back to this place next time?
Po C.
3 out of 5
7/31/2020
Thank you for filling up the gas tank.
Margaret T.
5 out of 5
7/31/2020
I always request Francis Saldana for he is very personable, very professional and very conscientious.
Linda D.
5 out of 5
7/31/2020
Perfect job
RENHTZ B.
5 out of 5
7/30/2020
Jenniferis the best.
David G.
4 out of 5
7/30/2020
Had we known about the excellent service we would have gotten our car there
Park S.
5 out of 5
7/30/2020
Great service Thank you
Joseph C.
5 out of 5
7/30/2020
Jennifer did an excellent job escorting me thru the servicing process of my vehicle.
Gaudy G.
5 out of 5
7/30/2020
Excellent customer service ????
Gaudy G.
5 out of 5
7/30/2020
Excellent customer service ????
Lucia C.
5 out of 5
7/30/2020
Mr. Reynoso was courteous, Very professional and provided excellent customer service. Please let him know I appreciate his professionalism and attentiveness when addressing my concerns. Thank you Longo Toyota for having staff like Mr. Reynoso!
Xin L.
5 out of 5
7/30/2020
Very good
Denise H.
2 out of 5
7/30/2020
As a first time guest I had no idea what to expect. When I asked Kelly if I’d be notified about what was wrong with my car he responded with, “ well If it’s under warranty we’ll do it for you right.” Not once was I told what had been to my car.
Ellen K.
4 out of 5
7/30/2020
Hes a nice guy
Gloria T.
4 out of 5
7/30/2020
I was completely satisfied with the service I got from Mr Saldana & the other staff I interacted with at Longo Lexus. Made my waiting comfortable. Thank you.
Emilia Y.
5 out of 5
7/30/2020
Wish time at the service bay was less. Too many cars or not enough attendants or both.
DIEGO B.
5 out of 5
7/30/2020
He did a great job helping us we are very satisfied with the work done
Doris G.
5 out of 5
7/30/2020
Excellent service advisor!
MABEL W.
4 out of 5
7/30/2020
Me clement your manager was excellent. 2 of my car seats in my car was taken out and Mr. Clement help me to put it back and secured the car seats. So I can pick up my grand babies. Mr Ho and Mr Clement was excellent Thank you!
Irvin M.
4 out of 5
7/30/2020
Facility was great. The job was completed in less time that I was told it would take. The courtesy loaner car, car wash and tire pressure correction is a great perk. Also, the customer service was outstanding. I’ll be back!

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