Excellent service excellent assistance everything was very good ????
Easy in easy out, communicated through the entire process.
I was very impressed with Edgars commitment to making sure that I was 100% satisfied and that all my questions were answered.
Jennifer was friendly professional and helped me with my concerns. I’ll definitely ask for her again and recommend her to my sister who owns three Lexus vehicles.
I was very happy with the service provided by James and the Longo Lexus team. It was what I expected and more, from a highly trained and professional team of excellent, customer service representatives. I am absolutely satisfied with the service Longo Lexus provides every time I take my wife’s Lexus for services needed. The lounge area is a great place to sit and relax while we wait for our cars to get serviced. This a high level of excellent customer service I’ve experienced since I joined the Lexus family. The Longo Lexus team takes care of their customers, unlike any other competitors; Toyota, even Honda, which we have a family of Honda’s since 2006 - 2017. Longo Lexus provides complimentary car wash and fill your tank. Now, that’s above and beyond service we love to experience. Thank you and keep up the excellent job you’re doing every day, especially in these times. I will highly recommend Longo Lexus to my family and friends!
Beau went above and beyond to make sure that my vehicle needs were met
Very nice and very professional!
Thank you to Mr. Palmer. He is a professional as he follows up on current maintenance and remembers what needs to be monitored on our RX 330. I am sure it is running well due to his attention to detail as a service to the customer. His excellent work represents Longo Lexus well.
I was satisfied with Kelly but not with the estimate I received to repair my vehicle. In all the years that I have had my vehicles service at Longo Lexus I never felt as if though I was being taken advantage this time I did. The estimate I received for the repair was exorbitant as well as disheartening.
Ed M
He was nice and provided a good time estimate.
Thank you Jennifer Lew and lexus team for did a great job. I appreciate it.
Very happy with the service. All the staff are very nice.
Thanks for making the process simple and fast
Great service. Francis Saldana always keeps me updated on service status and any additional recommended service. Will continue to come to Longo as long as I own a Lexus.
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