Thanks for finding that annoying squeak. It’s been quiet since you took care of it. I know that those types of things can be very hard to chase down. It’s been great Driving it so far. Been solid and no noises At all. Thank you ????
David was well informed and explained the whole process. Very satisfied with Longo.
Beau Ly is the perfect example on how all Service Managers should be. His sincere, respectful and honest service has excelled over my previous experiences with BMW, Mercedes and Acura.
I will look for the survey and respond
Francis has excellent customer service .
He answers all my concerns & questions .
The dealership and it’s employees provided really good service. The job was done quicker than I expected. All the representatives were really nice and friendly.
Mr. Wong was very cordial and so helpful pertaining with the services I needed for my Car. So attentive while I am telling him the minor problems of my car. I definitely say he’s well fitted for his position. Will see him again on my next car service next year.
Excellent service, friendly approach and ability to make all of my family feel like important customers.Thank you so much!
Man Wong is the ultimate professional. Very knowledgeable. He is the reason I come back to the Longo Lexus Service Dept.
Even though my issue was not resolved. I believe Edgar did all that he could do to try and resolve my issue.
Excellent service and knowledgeable provided by Man.
Great customer service! Super friendly and helpful. Thank you Robin.
Quick, reliable, and efficient. Mr. Man Wong kept me updated via text throughout the whole process. Thanks again for the overall positive experience. A+
Excellent service as usual.
I’m happy with Mr. Ho’s service. Thanks.
David was superb. I appreciated his patience and customer service. He’s deserves a raise.
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