Friendly , professional and helpful
I'm just wondering why the said leak from a tank was not resolved while the car was there from 1pm to the next day 6p.,otherwise the service is very good.thank you
Everything went smooth and service was great.
Thank you Frank!
Happy ???? and satisfy!!! Good job!!!
Man is very helpful to his client and very honest with the advices he provides his client.
The detail on the front bumper was not what I expected. Apparently it seems as if nothing i payed for was done. I would never pay for a complete detail from lexus again.
As always my service was wonderful. Robin ho is totally one in a million and always has been. I appreciate his unbelievable customer service sooo much. Everyone there has always been so helpful and I thank you Lexus for your great customer service. I refer so many people to you and always will. Thank you again, Nancy K
Courteous and professional service as always! Love owning a Lexus and dealing with the staff members.
Frank has excellent customer service. He is always on top of everything!
Thank you Frank.
Gabe and Adriana????????????
i am very happy with your service. Thank you
Kelly Yang was a wonderful service advisor. Professional and very knowledgeable and kept me constantly informed. When picking up my vehicle I noticed the vehicle was even gas up. Thank you and I will continue to bring my Lexus to Longo Lexus for future services.
good servive and Thank you Mr.yang
Great service! Edgar was very accommodating and communicated very well thru text and phone. I’m happy with the work done. I appreciate my car being washed and vacuumed. Thank you so much!!
Was told it would take 5 hours but instead it took the whole day and when I went to pick up my car I waited over 40 minutes and was almost late to work I will not be coming back.
Kelly was very helpful and took care of everything in a friendly and efficient way.
Trying to get a rental was too long.
Manager was wearing mask below nose.
And there was 5-6 people at car rental area
Waiting inside for 20-25 minutes
This is worrisome during covid times
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