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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
Joe Z.
5 out of 5
11/1/2020
Good Service
Yubin Z.
5 out of 5
11/1/2020
Alex was very professional and on-time with his service. My experience with Alex was very satisfying. Will recommend Longo to all of my friends.
Pei L.
5 out of 5
11/1/2020
Thank you. I will looking forward to put my best and interest on Robin Ho. Great services Rep., very awesome and friendly.
GEORGE P.
5 out of 5
10/31/2020
Francis as always is responsive and attentive to customer needs. Very satisfied with the quick turnaround time.
SIMON L.
5 out of 5
10/31/2020
Great services
Manwai S.
4 out of 5
10/31/2020
It was a pleasant surprise that the dealership filled my gas tank too. Really appreciate it! Extra service is very special.
ALVIN L.
5 out of 5
10/31/2020
He was very professional and explained evey thing to me. He did a great job.
COLLINS N.
5 out of 5
10/31/2020
Thank you.
TIM T.
1 out of 5
10/31/2020
1. Spell wrong my last name 2. Input wrong color for my car 3. When it ready, have to wait for a long time because they can’t find my car
Ronald M.
4 out of 5
10/31/2020
I am very happy with my service, My Service Rep was the very best, He call me and let me know what was going on all the times.. Kelly Yang Also my flatbed driver was real good. All LONGO people were very good. I will be coming back R.Mayberry
Denise O.
5 out of 5
10/31/2020
Rene has been my service advisor for over a year now and he is great. He is a very polite and a respectful young man, a great example of perfect customer service!
Heather R.
5 out of 5
10/31/2020
Very professional efficient and helpful
Kirk M.
3 out of 5
10/31/2020
My battery was not working properly, Jennifer Lew took the time, found the battery required replacement. My car was ready! Thanks Jennifer ????
Charles Y.
4 out of 5
10/31/2020
I like the way he researches the history before recommending additional service. I trust him and this Dealership I bought my last 3 cars here.
Diana L.
5 out of 5
10/31/2020
Kelly was very helpful and very knowledgeable
Myung C.
5 out of 5
10/31/2020
Number services!!!!
Carla A.
5 out of 5
10/31/2020
Great Service
Jacob H.
5 out of 5
10/31/2020
Francis was extremely helpful, I will be back thanks!
Nathaniel E.
5 out of 5
10/30/2020
Man Wong is an asset to the company. He is friendly, professional and courteous. He explains the repair process and provide updates along the way. In addition, he is patient and answers all questions. He even makes recommendations.
Annie W.
5 out of 5
10/30/2020
Vehicle delivered earlier than expected

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